Loyalty Volkswagen

The team members from sales rep, to service tech and mechanics could not be more friendly and knowledgeable. They all really care about their customers. I've bought two cars here from Andy Hook who is mechanics could not be more friendly and knowledgeable. They all really care about their customers. I've bought two cars here from Andy Hook who is outstanding , and had serveral.trips in for butler care and repairs covered by my extended warranty , or routine maintenance. I'll tell anybody that loyalty is name you can trust. A very special kudos and thanks to awesome Michale Altizer in the service depth, along with Tommy who was the mechanic who worked on my car. Michale really was informative answering all of my questions or concerns. I was made to feel that he truly cared about my vehicle. Tommy did an exceptional job, even running my car through the car wash before they bought it out to me. Many thanks to you both! Rest assured that I'll be back for my maintenence and butler care. I really appreciate you all!! More

You are greeted warmly. They explain what they are going to do and update you on anything else that need to be done. They explain what they are going to do and update you on anything else that need to be done. More

Hello, I have bought many cars in my lifetime. My experience the last few weeks with Loyalty VW--Logan McNutt, has been wonderful. His attention to detail and follow-through has been exceptional My experience the last few weeks with Loyalty VW--Logan McNutt, has been wonderful. His attention to detail and follow-through has been exceptional. By far, my best car buying experience from sales to the finance manager. Thank you. I love the vehicle. Denise Lynch More

The staff was polite and professional and explained to me the process and fixed car the process and fixed car More

This is the second vehicle that I have purchased at loyalty Volkswagen. Greg Grandison was my salesman both times. He is great loyalty Volkswagen. Greg Grandison was my salesman both times. He is great More

After we purchased our Tiguan, we were so happy with this dealership’s service that we bought a Jetta for our son the following year. dealership’s service that we bought a Jetta for our son the following year. More

Went out of their way to help me purchase a car. Definitely would recommend them to my friends. Definitely would recommend them to my friends. More

They were very professional, fast accurate explained everything and handled my vechile in a timely manner. The representative who check me in was a young lady when you drive in bay long hair sitting to everything and handled my vechile in a timely manner. The representative who check me in was a young lady when you drive in bay long hair sitting to right sorry I can't think or her name. But she showed me where everything was in building how video would up load to my phone of what tech was doing and what needed to be done. I enjoyed my experience and will be back. Thanks for making me have a comfortable experience with vw. I am happy customer and appreciate it so much thanks More

I was very impressed with Frances customer service. She was very polite and engaging, very friendly and made my visit one of the best experiences I've had during my many visits to Loyalty. My rating wa She was very polite and engaging, very friendly and made my visit one of the best experiences I've had during my many visits to Loyalty. My rating was due largely to her customer service. More

Excellent service. Michale Altizer 5 star very friendly ,polite customer, service, representative! we need more like him👍 Michale Altizer 5 star very friendly ,polite customer, service, representative! we need more like him👍 More