
Loyalty Volkswagen
Chester, VA
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Best experience yet. My family owns three VW Jettas. I recently traded mine for a newer one. Absolutely LOVE IT. This is the Jetta I have been looking for. Had previous My family owns three VW Jettas. I recently traded mine for a newer one. Absolutely LOVE IT. This is the Jetta I have been looking for. Had previously spoken with the Internet Sales Manager there and he was extremely pleasant and helpful. Love that no one tried to "sell" me a car--they helped me buy the one I wanted. The General Manager's presence there is very visible and Mr. Dunn is pleasantly low-key and very inviting at the same time. Ms. Jane Jarvis who handled my purchase from beginning to end is absolutely sent from Heaven. Mr. Andy Hook in Finance does his job so well. He has a very calm and courteous manner, is knowledgeable, shared his knowledge and explained everything to me and made absolutely sure all my questions were answered. I drove away from there last week feeling extremely satisfied with my trade, my purchase, my decision. Mr. Ryan Ruffin in the Service Department--there are not enough good things to say about him. I am always confident when I take any of our Jettas there for service and Mr. Ruffin is there to receive them. I live about an hour's drive northeast of Priority VW Chester. It is definitely worth my time to drive there for any of my vehicular needs. Did I mentioned how much I love my new Jetta?! I am already getting over 40 miles per gallon and I know from experience that that number will reach 50 on a roadtrip. It is such a smooth ride--like softened butter. This is my dream car!!! More
We went to have my son's 2005 VW Jetta serviced My son recently got his sister's Jetta. When we got get it serviced, the Service writer Kevin said it might be eligible for open enrollment. We checke My son recently got his sister's Jetta. When we got get it serviced, the Service writer Kevin said it might be eligible for open enrollment. We checked and it was. So we scheduled an inspection with Kyle and it is now officially enrolled in Priorites for Life. I have had three vehicles enrolled in Priority Nissan, so I was glad to be able to get my son't VW enrolled in it. The service is excellent and I would recommend Priority for any vehicle purchase. More
Almost as easy as walking I just needed more passenger space so I decided to trade in my 2012 Jetta TDI for a 2014 Passat TDI. The experience was peaceful and easy. Nathanial I just needed more passenger space so I decided to trade in my 2012 Jetta TDI for a 2014 Passat TDI. The experience was peaceful and easy. Nathanial was very laid back and knowledgeable, unlike past experiences at previous dealers. I had the power so to speak, I listed what I wanted, what I could afford, and so forth. The entire team at Priority Volkswagon worked with me to make everything align. Bottom line is I am very happy with my New Passat. More
Car buying can be easy Our family has bought three vehicles from Priority VW in the last year. All I can say is why go anywhere else. Kenny Dunn the General Manager has asse Our family has bought three vehicles from Priority VW in the last year. All I can say is why go anywhere else. Kenny Dunn the General Manager has assembled a great team; he personally takes time to work with you, explain what you need to know, and will negotiate a great price. Andy Hook in sales and finance is equally knowledgeable and provides excellent sales and finance advice. Robert the Service Manager is great at follow up and knowledgeable about their inventory .Cant find what you want; ask and they will help you find it. A five star dealership with five star staff. More
Great Experience at Priority Volkswagen I purchased my Volkswagen from Priority Volkswagen and have been nothing but satisfied with the entire experience. Danny was so personable, approachab I purchased my Volkswagen from Priority Volkswagen and have been nothing but satisfied with the entire experience. Danny was so personable, approachable, and nothing like the cliche car salesman stereotype. He never was pushy, he catered the entire experience to our needs, and found us our perfect vehicle. Knowing exactly what we wanted and everything the VW had to offer, he was very helpful in directing us to which model would be best for us. The Priority pricing is competitive and the Priorities for Life were a definite bonus. Overall, I would recommend Priority Volkswagen to everyone I know because I was so satisfied with the purchasing my vehicle, as well as the Priorities for Life that I have and will continue to receive for the life of my vehicle. So if you're in the market for purchasing a new vehicle, head on over to Priority Volkswagen and be sure to ask for Danny! More
I have taken my car here to be serviced and to get parts and the quality of service is top notch. I would recommend this place to anyone looking to buy VW. Andy in sales knows his stuff as does Tim in parts and the quality of service is top notch. I would recommend this place to anyone looking to buy VW. Andy in sales knows his stuff as does Tim in parts, really great team all the way around. More
I bought my first vehicle from Priority Volkswagen and could not have been more satisfied with my car buying experience. If you venture over to this dealership, make you sure you ask for Danny Samuels. He could not have been more satisfied with my car buying experience. If you venture over to this dealership, make you sure you ask for Danny Samuels. He is extremely knowledgable about all the vehicles and services offered there and will make you feel right at home. If there isn't a vehicle on their lot you're interested in, he will look around at other Priority locations to find the right vehicle for you (that's what he did for me). I would highly recommend Danny to anyone thinking of buying a vehicle. He made the car buying experience very pleasant and hassle free. Thanks Danny! More
We live in Virginia Beach and there are several VW dealerships to choose from between VB and Chester. The reason I decided to drive 94 miles to Priority VW is simple. We have purchased three vehicles dealerships to choose from between VB and Chester. The reason I decided to drive 94 miles to Priority VW is simple. We have purchased three vehicles from other Priority stores in the past and have always been impressed. Priorities for Life and dealership's ability to beat the competition by a long way on price keeps us coming back. This time was no different. Burke was very professional, knowledgeable, and personable. He was able to effectively communicate our needs to the sales manager, Kenny who was able to work a fantastic deal. We are going to strongly recommend our friends and family to make the trip to Chester if they are looking for a VW!! More
I had a very nice experience with a knowledgeable and professional salesperson, Danny Samuels. Thank you for following up, working late, doing extra to help me get the price I wanted, and being so nice t professional salesperson, Danny Samuels. Thank you for following up, working late, doing extra to help me get the price I wanted, and being so nice to the kids. You have a good future, and Priority is lucky to have you. Regarding the business, everyone was very professional, well-groomed, and polite. The building and the restrooms were very clean, which is always a relief. I purchased a new car and have not had any experience with the service department at this time. More
I purchased my 2013 TDI Beetle at this dealership, after shopping at others in the Richmond area. I was shopping early for a car that was not yet available at the dealers, and the salesperson at Priority ( shopping at others in the Richmond area. I was shopping early for a car that was not yet available at the dealers, and the salesperson at Priority (Andy Hook) was the only individual at the three dealerships I visited that seemed interested in locating the car that I wanted, giving me pricing information and encouraging me to drive similar vehicles. After locating my car and arranging for transport to Priority, Andy and the business office manager (who was also extremely courteous and helpful) allowed me to pick up my car significantly after hours at the dealership, still taking the time to show me everything I needed to know and to patiently answer all of my questions before I took possession of it. I could not have asked for more. It is 6 months later, I love my car....I have taken advantage of the included oil change / maintenance visit, to find my car returned in a timely fashion, clean and vacuumed. The service folks have turned out to be just as accommodating and helpful as my original contact at this dealership. This is not my first new car, and the service I am receiving from Priority VW far exceeds past experience and present expectations. More