Loyalty Volkswagen

Felt very comfortable I hate writing reviews, but these guys made the entire process really comfortable. I didn’t feel pressured, and everyone is as genuine as one could be I hate writing reviews, but these guys made the entire process really comfortable. I didn’t feel pressured, and everyone is as genuine as one could be in a sales environment, I think. All of that was important to me because I had already been through so much in the last week with my car being totaled. I needed a friendly, chill, car buying experience. That’s what I got. Woot! Thank dudes! More

Great place to buy a car Dylan was an awesome salesman and we couldn't have asked for better service. He was passionate about his job and ensured we left happy. Dylan was an awesome salesman and we couldn't have asked for better service. He was passionate about his job and ensured we left happy. More

It was Quacktatstic Awesome experience, made it easy and painless. I would definitely recommend my friends and family to purchase a vehicle from this dealership. Great ex Awesome experience, made it easy and painless. I would definitely recommend my friends and family to purchase a vehicle from this dealership. Great experience! Will be back! More

Awesome first car experience Buying this VW Jetta in 2017 was a smooth and easy process, as the dealer was very helpful throughout every step of the process. From initial contact Buying this VW Jetta in 2017 was a smooth and easy process, as the dealer was very helpful throughout every step of the process. From initial contact to final sale, everyone worked as a team to make it happen. I couldn't be happier with my new car! More

Excellent service Hayton Jones is the greatest salesman, he goes above and beyond to make it happen. He makes car buying a breeze! I would recommend you all to everyone Hayton Jones is the greatest salesman, he goes above and beyond to make it happen. He makes car buying a breeze! I would recommend you all to everyone. More

Excellent customer service Hayton Jones at Priority Volkswagen is a great salesman. He made my car buying experience enjoyable. The team went above and beyond in assisting me w Hayton Jones at Priority Volkswagen is a great salesman. He made my car buying experience enjoyable. The team went above and beyond in assisting me with getting the best deal. The service team was phenomenal also! More

Customer service was to the point. The customer service was to the Point and met my needs. I wanted to see the finance figures side by side and there was no back and forth which was ide The customer service was to the Point and met my needs. I wanted to see the finance figures side by side and there was no back and forth which was ideal. More

Great Customer Service Bought a new car from here and it was the easiest process I have had in over 20 years of buying cars. I would recommend Priority and Mason to anyone. Bought a new car from here and it was the easiest process I have had in over 20 years of buying cars. I would recommend Priority and Mason to anyone. More

I'd give negative stars if I could I stopped by Priority Volkswagen to test drive a Golf while in the market for a new car. I have never been treated so rudely by any other salesman as I stopped by Priority Volkswagen to test drive a Golf while in the market for a new car. I have never been treated so rudely by any other salesman as I was by Greg Grandison. Upon getting there he hands me the keys to the Golf, goes over no features of the car and tells me to go over to the gas station (not from the area). Seemed annoyed when he had to tell me how to get there. Out of all the dealers I stopped by this is the 1st time I had to stop to get gas before going out to test drive a car. Greg then fills up the tank, leaves, comes back and hears us saying how hot it is and tells us we can turn the car on. He then is gone for 20 mins, He gets back in and doesn't apologize, in fact he says nothing and we sit there in silence as we wait for my mom who ran into the store to grab something. Being pressed for time I drove back to the dealer and left immediately after. I then get an email from Greg apologizing for the terrible customer service experience. He said "they" cut the test drive short. Umm.. who is "they"?! Over the next two weeks I continue to see missed calls from this Dealer, at that point I already found a vehicle. When I finally replied to an email of his stating to not contact me again because of the terrible way he treated me, he replies stating that I used him as a scapegoat for a bad day. EXCUSE ME??! He seemed bothered and did not tell me anything about the car, in fact he took out a car that was not even the one I requested to test drive, it was 5k more than the one I requested. With all the competition in the area I don't know how Priority Volkswagen expects to stay in business treating potential buyers like this. More

Charged me for parts that were never put on the car. 3 items I rated them no stars because 1 star would be too much they are rip off kings. And thevmanager chad sentbme home in an unsafe car. And told me never I rated them no stars because 1 star would be too much they are rip off kings. And thevmanager chad sentbme home in an unsafe car. And told me never to drivevon his lotvagain and this is after they misdiagnosed the problem 4 times and supposely put new parts likeva 400.00 battery in which i bought one from aaa last year. Its a nightmear More