Loyalty Volkswagen
Chester, VA
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Amazing experience, amazing cars and amazing staff I just recently bought a car from priority vw and the experience was everything I had hoped for and more! The staff was incredibly friendly and easy t I just recently bought a car from priority vw and the experience was everything I had hoped for and more! The staff was incredibly friendly and easy to work with, they are very clearly dedicated to helping you find and obtain exactly what you are looking for! The cars are amazing at amazing prices, the staff knows what they are talking about and are not at all pushy, I felt that I had a friend and not someone trying to push a sale on me. I will definitely do business again with them in the future! More
Dillon is amazing! Second car purchased frpm him Dillon is amazing motivated and highly educated on the entire Volkswagen product line. It is my secind purchase from him he is easy to talk to listens Dillon is amazing motivated and highly educated on the entire Volkswagen product line. It is my secind purchase from him he is easy to talk to listens to your wants and needs and makes tjings happrn quickly. A pure pleasure sealing with him. More
Dylan is a great salesman Dylan was very helpful and truly went to bat for me when it came to my purchase. I cannot speak highly enough of him. He is helpful, explains thing Dylan was very helpful and truly went to bat for me when it came to my purchase. I cannot speak highly enough of him. He is helpful, explains things well, and isn't afraid to ask if he doesnt know the answer to your questions. I would recommend him to anyone who needs a car and hates the process. More
Great experience I drove more than 100 miles to this dealership to get the specific car I wanted. The price negotiations were done via text the day before, which suite I drove more than 100 miles to this dealership to get the specific car I wanted. The price negotiations were done via text the day before, which suited very well my schedule. They gave me a fair price, Dylan Cusick was very knowledgeable and friendly. I already knew the car that I wanted, so there was not much convincing to do, but he helped to confirm my decision. I did not do financing, so I don't have an opinion about that, but I was very happy with this buying experience. More
Great online experience I found Priority VW via Truecar. When they contacted me, I told them I’d rather do business with a dealer closer to home (they’re about 2 hours away f I found Priority VW via Truecar. When they contacted me, I told them I’d rather do business with a dealer closer to home (they’re about 2 hours away from me). Mason then asked if I’d be willing to make the drive for the right price and offered to send me a quote for the car I was looking for with no pressure. When the quote came in, it was unbeatable. When I got in touch with Mason to work out logistics for picking up the car. Mason made this process easy by offering to deliver the car to my driveway. Mason could not have made the process any easier. They offered a great price and provided great service including locating the exact car I was looking for and then delivering it to my driveway 2 hours away. I will definitely remember them the best time I need a car. More
Wonderful experience, friendly sales staff, 2nd VW in a year Ron and Mason were delightful to work with. Ron was exceptional in the test drives, very knowledgable of the cars we drove. Very patient and answer Ron and Mason were delightful to work with. Ron was exceptional in the test drives, very knowledgable of the cars we drove. Very patient and answered all questions. Mason was very helpful in securing the price and vehicle. More
Extremely Satisfied Dylan cusick was by far the best professional salesman that I have ever purchased a car from. He was extremely Knowledgeable about everything! He Dylan cusick was by far the best professional salesman that I have ever purchased a car from. He was extremely Knowledgeable about everything! He went over every detail about my new jetta Thoroughly from how the car works and financing. I really appreciated him spending time teaching me all the new Technology on my new car! He knew and had a great answer for every question I needed to know and asked! More
Sold my Info after caught in a Lie! I don't even want to give this a 1 star review! I went through a pre approval process to see if I would get approved prior to my credit getting dinged I don't even want to give this a 1 star review! I went through a pre approval process to see if I would get approved prior to my credit getting dinged for hard inquiries. Once that process was completed, I went and looked at the cars for sale online. Found a 2018 Jetta for $15k, was interested in looking at it. The sales team called and said I was pre approved, but would not tell me how much I was pre approved for, then asked what I was willing to pay. I told them I am not sure, this is my first vehicle purchase and I am not exactly sure what type of vehicle I truly wanted. But stated I would like to come and see them and possible test drive a few to see how they feel. Stated I was interested in the Jetta and he told me that they didn't have many but would be getting a new shipment within this week. I printed the internet price out and told Josh we would see him soon, long story short, we get up to the dealership, I do NOT like being bombarded by sales people so I drove around looking at the cars and found the Jetta. I like to look at the vehicles privately to be honest, instead of listening to a bunch of sales bull before I even know if I really like the vehicle...I pulled my phone out, looked up the internet price again, and they upped the price by $2500! That was it for me, got in the car and left. Fast forward, Josh from Priority Volkswagen called me back to see what time I would be expected and I told him of my findings, that I was no longer interested in doing business with this company. I ended the call only to have the "internet manager", Christian or Chris, I believe he said, and told him thanks for calling but I was no longer interested in a vehicle at this location. No sooner than I hung up the phone, did I get every sales call and about 50 plus, text messages, from every dealership in the United States, saying they were calling in reference to my inquiry. I assure you, no such inquiry was ever made anywhere else! These company's stated they were calling in reference to a "true car" inquiry. News to me! I have now learned, (from two of the "inquires calling me) (Priority Toyota and Colonial Kia) that this dealership is newly owned by another company that deals with True Car internet sales. Ahhhh Haaa! These sharks sold my info, because I chose to take my business elsewhere after they were caught with their pants down! WOW! Buyer Beware! Shady Shady folks work here! More
Great Customer Service!!! Ron and Mason were great in helping me in the purchase of my new vehicle. They both were super friendly and knowledgeable of VW cars and products. The Ron and Mason were great in helping me in the purchase of my new vehicle. They both were super friendly and knowledgeable of VW cars and products. They made the purchase very easy and pleasant!!!! More
Great place to buy a car Friendly and helpful. made us feel comfortable through every step of the process. They did everything they could to get us to where we needed to be. Friendly and helpful. made us feel comfortable through every step of the process. They did everything they could to get us to where we needed to be. More