Loyalty Volkswagen

Great dealership. Always provides excellent service. Service Advisor Mark Salomon ensures the customer's needs are met and ensures the customer is satisfied. Always provides excellent service. Service Advisor Mark Salomon ensures the customer's needs are met and ensures the customer is satisfied. More

I have worked with Andy Hook with 3 cars now! He is incredible!!!! He is always honest, informative, and helps me find the car that is the best fit for my family! He is incredible!!!! He is always honest, informative, and helps me find the car that is the best fit for my family! More

Is always a nice atmosphere at the dealership and Mr. Mark Solomon he was nice and polite. Mark Solomon he was nice and polite. More

Completely wonderful experience! Truly an amazing team! Mike Altizer helped with my car service and was 10/10! He explained everything really well and did an excellent job. Thank you Truly an amazing team! Mike Altizer helped with my car service and was 10/10! He explained everything really well and did an excellent job. Thank you! More

My oil light came on and my window was making a weird noise a call Savanna and she was able to take care of me right away noise a call Savanna and she was able to take care of me right away More

Mark Solomon is by far the most positive encounter I've ever had at any car dealership/service center. His customer service skills is far beyond any Service Center Tech I've met. Mark is the gold standard ever had at any car dealership/service center. His customer service skills is far beyond any Service Center Tech I've met. Mark is the gold standard to which other techs should be judged. Thanks Mark for your service and attention to detail!! More

I had a great car service experience, with service representative mike Altizer guiding me through the process with a professional and friendly manner. An excellent job was preformed. Thank you. representative mike Altizer guiding me through the process with a professional and friendly manner. An excellent job was preformed. Thank you. More

Straight forward car buying. Takes the normal (i.e. forever) amount of time to process al the paperwork, but that is what it is. Taz Yung was my salesperson and was great to work Takes the normal (i.e. forever) amount of time to process al the paperwork, but that is what it is. Taz Yung was my salesperson and was great to work with. Worked out the framework of the deal via text message, didn't have to sit in the showroom all day long. Showed up, trade-in appraised for about what we agreed on, signed the papers. Did not really understand the "loyalty warranty" until I had a chance to sit an talk to Taz; full coverage of the powertrain and engine for the life of the car is a really great addition to a purchase. Thanks to all involved. More

Mark Solomon was EXCELLENT From set a time alive called in the rain he greeted me he offered me hot coffee even though I wasn’t staying asked me when did I want to get a vehicle returned to me and we pick in the rain he greeted me he offered me hot coffee even though I wasn’t staying asked me when did I want to get a vehicle returned to me and we pick a time Set the time of the hour it was still raining when I have a time he offered to go get my vehicle even though it was on maybe 20 feet away This might sound hokey but he treated me as if he was my son he really touched my heart along with that excellent service More

I have not every had any problems with the service at Loyalty Volkswagen. My service department rep was Michale Altizer and he helped me as soon as I pulled up in the bay. Very professional and courteo Loyalty Volkswagen. My service department rep was Michale Altizer and he helped me as soon as I pulled up in the bay. Very professional and courteous. The tech Evan A. brought my car around and into the bay once he was done (it was raining outside). Satisfied with my experience. More