Loyalty Chevrolet Cadillac

Kaitlyn Ussery was my service advisor for this visit. She was very helpful in getting my vehicle checked in and ready for the state inspection. Kaitlyn assisted my son in ordering the required part nee She was very helpful in getting my vehicle checked in and ready for the state inspection. Kaitlyn assisted my son in ordering the required part needed for the vehicle to pass inspection and scheduled the follow up visit to have the new part installed in order for the vehicle to pass the state inspection. I’m pleased with the service provided and the service team that provided it. E. Huggins More

Cate was very personable and helpful. She was friendly, welcoming and caring. Loyalty is lucky to have her as a service agent She was friendly, welcoming and caring. Loyalty is lucky to have her as a service agent More

Nikki is the best! She always goes above and beyond to help us. Thanks, Nikki She always goes above and beyond to help us. Thanks, Nikki More

As always I have excellent service from Mallory Bishop. The service department at Loyalty Chevrolet in Williamsburg, Virginia is managed well and always exceeds my expectations. The service department at Loyalty Chevrolet in Williamsburg, Virginia is managed well and always exceeds my expectations. More

The dealership offers free oil changes, the staff is responsive the technicians are great and knowledgeable. responsive the technicians are great and knowledgeable. More

Working with Mallory has always been a pleasure. She is very knowledgeable and makes sure the customer is very satisfied She is very knowledgeable and makes sure the customer is very satisfied More

Excellent service from Kaitlyn Ussery. Quick oil change and service during my time at the dealership. Very pleasant wait time. Quick oil change and service during my time at the dealership. Very pleasant wait time. More

My service advisor ,Kaitlyn Ussery, is a true professional. She is very knowledgeable, courteous and capable. She always knows What the status is and and completes work in a timely manner whi professional. She is very knowledgeable, courteous and capable. She always knows What the status is and and completes work in a timely manner which is very important to me as I wait. kait is a pleasure to work with and is certainly capable for positions of higher responsibility. More

The entire process went well. In and out much quicker than I expected. Kaitlyn was outstanding. She will be my advisor from this point on. In and out much quicker than I expected. Kaitlyn was outstanding. She will be my advisor from this point on. More

What Others Say I am very happy with my experience at Loyalty Chevrolet Cadillac in Williamsburg, Virginia. Mallory and her team always proides great , outstanding customer service. Loyalty Chevrolet Cadillac in Williamsburg, Virginia. Mallory and her team always proides great , outstanding customer service. More