Loyalty Chevrolet Cadillac

Recent Service. This dealer is willing to work with me to resolve problems with my cars. Transportation to and from the dealership is a real plus. There is no bette This dealer is willing to work with me to resolve problems with my cars. Transportation to and from the dealership is a real plus. There is no better place to go for service. More

Great!! While I brought my car in for a wheel alignment - leaving it overnight for next day service- James was kind enough to call and ask if I wanted to comp While I brought my car in for a wheel alignment - leaving it overnight for next day service- James was kind enough to call and ask if I wanted to complete the 60,000 mile service while the car was already in the shop. I appreciated his interest of my time and his attention to detail. As owners of two Cadillacs and living in Williamsburg for only 5 years, my husband and I couldn't be more pleased with the service we've always received from all of your staff. More

Bodyshop "Hit and run" repair. Entire process, estimate to quality of work, extremely courteous and professional. Second time this year that this type of s "Hit and run" repair. Entire process, estimate to quality of work, extremely courteous and professional. Second time this year that this type of service was necessary. Very positive experience again. More

Always a great staff The staff is always great to work with, prompt curtious service with a smile. The work is always done right and the ice cold water bottle is a nice to The staff is always great to work with, prompt curtious service with a smile. The work is always done right and the ice cold water bottle is a nice touch. The only negative on this visit, when I pulled into the service bay there was an overwelming smell of gasoline. Unfortunately the inside of my vehicle still smells like gas. That is the only negative thing I have ever had to say about Holiday. More

Couldn't have asked for a better experience. From the moment I drove into the service area, it was like I had known everyone I came in contact with for years! What a friendly group of folks. The From the moment I drove into the service area, it was like I had known everyone I came in contact with for years! What a friendly group of folks. They could teach other dealers how to treat people. I am so glad I purchased my vehicle from Holiday. More

Always great service! This is where I take my Corvette Z06. I have complete confidence in Bruce Weber. I know he knows Corvettes and that he will do the job right! This is where I take my Corvette Z06. I have complete confidence in Bruce Weber. I know he knows Corvettes and that he will do the job right! More

They are TOPS! I cannot think of one single thing to criticize Holiday about in all the time I’ve dealt with them....They seem like one big happy family and ALWAYS p I cannot think of one single thing to criticize Holiday about in all the time I’ve dealt with them....They seem like one big happy family and ALWAYS put customer satisfaction first! ——always go above and beyond—— It’s enjoyable to just walk in there. ( service department OR sales). More

Exceptional Customer Service - No Pressure Sales Dept. We had an incredible purchase experience at Holiday. The staff is friendly and helpful and you can tell that this is a "hometown" dealership. We did We had an incredible purchase experience at Holiday. The staff is friendly and helpful and you can tell that this is a "hometown" dealership. We didn't get that uncomfortable sales pressure that comes with other multi-location dealerships. 1) From the beginning we were able to test drive the vehicle without having a "minder" lurking and watching from the backseat. That gave us time to talk and discuss features, to pull over and look at the vehicle, and event verify it fit into our tight garage. 2) Our rep, Nathan, and the team helped narrow down the available options and didn't pressure us to take something off their lot. They looked throughout the region and found exactly what we were looking for. 3) Even though we didn't decide right away on the model or brand, we didn't get a bunch of daily pressure or "when will I see you again" phone calls. Nathan let us operate on our timeline and he offered a few updates along the way as he found available inventory, but he never pressured us. In the end, we purchased a Chevy Colorado that we are incredibly happy with. Nathan walked us through all the features and setup and the entire experience was pleasant and painless, to include finding the price that worked for us. (Again, I will comment that this was not our experience with other dealerships.) I highly recommend the Holiday team to anyone who wants to find a dealership that wants to earn your business for life. More

Excellent Fast and efficient as always. Took my car without a firm appointment and finished inspection in one day. One more reason why I will buy my next Ca Fast and efficient as always. Took my car without a firm appointment and finished inspection in one day. One more reason why I will buy my next Cadillac from Holiday. More

Great experience! Needed an appointment right away & was given one. Service did not take long & all management were friendly and helpful. Very clean dealership. Conf Needed an appointment right away & was given one. Service did not take long & all management were friendly and helpful. Very clean dealership. Confident that car is in good condition. More