Loyalty Chevrolet Cadillac

Nikki Harmon is my service writer and after owning cars for almost fifty years I can say without any doubt I've never had better. The entire service department is first rate but Nikki's customer service pu for almost fifty years I can say without any doubt I've never had better. The entire service department is first rate but Nikki's customer service puts them in a class of their own. More

Your dealership always provide outstanding service and expert care. Customers usually expect such service at a Cadillac dealership. I commute a considerable distance as a result. expert care. Customers usually expect such service at a Cadillac dealership. I commute a considerable distance as a result. More

The staff is always professional in how they handle both me in person and the care they give to my vehicle. Thank you Kirk Tajirian. me in person and the care they give to my vehicle. Thank you Kirk Tajirian. More

Very responsive, service appointments readily available. Friendly service greeter,helpful service writer.Service completed in a timely manner. Friendly service greeter,helpful service writer.Service completed in a timely manner. More

The dealership was very clean, the staff were very nice and Kirk made sure to inform me on my car’s condition and took good care of me. I will be going back there for any maintenance/future purchases. and Kirk made sure to inform me on my car’s condition and took good care of me. I will be going back there for any maintenance/future purchases. More

Nikki Harmon set up my courtesy ride home and I was picked up in a timely manner after my service was complete. Great courtesy transportation. I found a hood bumper missing after the service and Nikki picked up in a timely manner after my service was complete. Great courtesy transportation. I found a hood bumper missing after the service and Nikki checked around and could not find it in the service area. She then obtained one from parts. Appointment scheduling was easy, and service was completed satisfactory that I requested. More

Nikki Harmon was so nice and very helpful to me when I brought my car in as well as when I picked it up. I appreciate her kindness. brought my car in as well as when I picked it up. I appreciate her kindness. More

First time using Loyalty as my Buick dealer has shut down. I had a very good experience with Nicki as my service advisor! Happy I can still get my car serviced in Williamsburg! down. I had a very good experience with Nicki as my service advisor! Happy I can still get my car serviced in Williamsburg! More

Mallory Bishop is such a knowledgeable and helpful lady at Loyalty Cadillac. Service is so well done as well. at Loyalty Cadillac. Service is so well done as well. More

Mallory Bishop is a professional at everything she does as a service advisor from start to finish. Recommend her to anyone that needs service work done on their vehicle. We are out of town visiting our fri as a service advisor from start to finish. Recommend her to anyone that needs service work done on their vehicle. We are out of town visiting our friend and didn’t know where to take our vehicle. Looked up the places that were close by and this dealership came up the closest to us and let me tell you we were very fortunate to bring our vehicle to Loyalty Chevrolet. AWESOME EXPERIENCE More