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Loyalty Chevrolet Cadillac

Williamsburg, VA

5.0
280 Reviews

543 2nd Street

Williamsburg, VA

23185

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280 Reviews of Loyalty Chevrolet Cadillac

May 07, 2025

Our wipers needed to be fixed as we were from Wisconsin. Kaitlyn Ussery kept in touch with us and let us know when the car would be fixed. She called us a couple of times and worked hard at getting the wi More

by ttbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We are glad that Kaitlyn got your automotive needs thoroughly resolved. Wishing you the safest of travels- on behalf of the entire team!

May 07, 2025

I just wanted to take a moment and give a shout out to Nikki Harmon at Loyalty Chevrolet in Williams, VA for all her help in keeping my truck running perfectly! Nikki knows how important it is to me as a More

by odts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave Nikki this positive review! We strive for 100% customer satisfaction, and we are glad that Nikki took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2025

I purchased my car back in 2015. It was time to get a good tuneup so I took it to the dealership to get an old fashion tuna. Here’s the funny thing one of .I purchased my car back in More

by Figadj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are so glad that our team provided you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 02, 2025

Service at loyalty Cadillac is always a 5. Thanks..RS i also l Iike the free stuff. Thanks again More

by Lilrock9458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Man
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review!! Providing 5-star service is so important to us and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

May 01, 2025

Have been a customer for many yeas. My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! More

by rcords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are glad that Mallory provided you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 25, 2025

Ryan Hoffman was very professional & courteous. Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process wi More

by brianlewis1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hoffman, Meghan Lieser
Apr 28, 2025 -

Loyalty Chevrolet Cadillac responded

Brian, Thank you for your positive review! We are glad that Ryan and Meghan took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 25, 2025

Brought my Corvette in for an oil change and inspection. While there the check engine light came on briefly so I had to leave my car there so this could be checked. The light went off and after several att More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery, Trey
Apr 28, 2025 -

Loyalty Chevrolet Cadillac responded

Frank, thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Kaitlyn provided you with thorough and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 22, 2025

Kirk Tajirian and Will jordan always take great care of my vehicle needs. The entire staff is a very professional and always get things done More

by Vavettemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Apr 22, 2025 -

Loyalty Chevrolet Cadillac responded

Vavette, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Kirk and Will!

April 20, 2025

My wife and I were planning to travel to Chantilly, VA for Easter. However, I had trouble starting my car on Friday 2 days before Easter. I needed to have it fixed quickly so we could make the scheduled More

by penny3363ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkii Harmon, Service Department
Apr 22, 2025 -

Loyalty Chevrolet Cadillac responded

Penny, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Nikki and the rest of the team will be pleased to hear you were so pleased you added them to your stellar review, thank you!

April 19, 2025

It was a very easy process buying my new truck. Everyone was friendly and I was very pleased with Loyalty Chevrolet. More

by Connie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Matthew's, Meghan Lieser
Apr 22, 2025 -

Loyalty Chevrolet Cadillac responded

Connie, Congratulations on your new truck and welcome to the- Loyalty Cadillac family. We are honored that you chose our dealership for this sales experience but also our team will be pleased to hear your kind words, thank you.

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