
Loyalty Chevrolet Cadillac
Williamsburg, VA
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280 Reviews of Loyalty Chevrolet Cadillac
Our wipers needed to be fixed as we were from Wisconsin. Kaitlyn Ussery kept in touch with us and let us know when the car would be fixed. She called us a couple of times and worked hard at getting the wi Kaitlyn Ussery kept in touch with us and let us know when the car would be fixed. She called us a couple of times and worked hard at getting the wipers fixed so it wouldn't ruin our vacation. More
I just wanted to take a moment and give a shout out to Nikki Harmon at Loyalty Chevrolet in Williams, VA for all her help in keeping my truck running perfectly! Nikki knows how important it is to me as a Nikki Harmon at Loyalty Chevrolet in Williams, VA for all her help in keeping my truck running perfectly! Nikki knows how important it is to me as a business owner to have my roving shop dependable for all my customers. More
I purchased my car back in 2015. It was time to get a good tuneup so I took it to the dealership to get an old fashion tuna. Here’s the funny thing one of .I purchased my car back in It was time to get a good tuneup so I took it to the dealership to get an old fashion tuna. Here’s the funny thing one of .I purchased my car back in 2015. It was time to get a good tuneup so I took it to this dealership to get an old-fashioned tuneup. Here’s the funny thing One of the service managers remember me when I purchased a car 10 years ago she took me underneath her wing and took great care of the car it rise. Just like when I first purchase it 10 years ago. Great great customer service. I love this place. Thank you so much. More
Have been a customer for many yeas. My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! More
Ryan Hoffman was very professional & courteous. Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process wi Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process with ease. She made sure I understood each piece of paperwork that was being signed. All in all a good experience More
Brought my Corvette in for an oil change and inspection. While there the check engine light came on briefly so I had to leave my car there so this could be checked. The light went off and after several att While there the check engine light came on briefly so I had to leave my car there so this could be checked. The light went off and after several attempts at starting the engine the light never came back on. Kaitlyn Ussery, the service advisor, was very diligent in trying to get the light to come back on and kept me informed all through the process. She is very professional and friendly and explained to me what the likely issue was but that it couldn't be addressed unless the check engine light came back on. I appreciate the efforts put forth by Kaitlyn and the Coevette service tech. Will Jordan. I appreciate the care that Loyalty Chevrolet provides. More
My wife and I were planning to travel to Chantilly, VA for Easter. However, I had trouble starting my car on Friday 2 days before Easter. I needed to have it fixed quickly so we could make the scheduled for Easter. However, I had trouble starting my car on Friday 2 days before Easter. I needed to have it fixed quickly so we could make the scheduled trip. I called Nikki Harmon at Loyalty and described the problem. Although all scheduled times had already been scheduled for that day, she said she would try to squeeze me in. She did and my car was fixed that day. More