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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
319 Reviews
Call Dealership (757) 354-3999
View Awards

543 2nd Street

Williamsburg, VA

23185

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319 Reviews of Loyalty Chevrolet Cadillac

July 18, 2025

Kait is amazing! She is always willing to help and is straight forward and honest! More

by Dcush32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait
Report | Print
July 12, 2025

Efficient, knowledgeable, and friendly Would recommend to everyone Make everything easy and quick Best experience More

by Christyoquendo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Spence
Report | Print
Jul 16, 2025 -

Loyalty Chevrolet Cadillac responded

Christy, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

July 11, 2025

Nikki Harmon as always was a great help in servicing our vehicle. She made good suggestions and lined up what and when we should return. It is always a pleasure to do business with Loyalty. More

by rggay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmn
Report | Print
Jul 16, 2025 -

Loyalty Chevrolet Cadillac responded

Hello, We are very happy to hear that your vehicle service needs are met with convenience and great results with Nikki! Please let us know if we can be of assistance in the future.

July 11, 2025

Mallory Bishop could not have been more helpful when I really needed help . She was wonderful & I thank her very much,very much. More

by Bwl1294309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Report | Print
Jul 16, 2025 -

Loyalty Chevrolet Cadillac responded

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Mallory!

July 09, 2025

Trey Knight made sure my service was completed correctly and efficiently. I was in and out rapidly, and everyone in the Service Department was friendly and helpful. Thank you, Trey, and thank all who ass More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Knight
Report | Print
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Taz, Thank you for sharing your kind review! We are so glad that Trey took great care of you and ensured your experience with us was 5-stars. We look forward to continue to serving you and your vehicle with our best care in your visits to come. Safe travels!

July 08, 2025

Bought a new Silverado and it broke down after 3 days. 15 days in the shop and was told it was fixed. Broke down again on my vacation 10 days later before I even got out of town. Back in shop. Had the tr More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All
Report | Print
July 06, 2025

Mallory Bishop great service Representative very friendly she made me feel welcome Thanks Mallory you are doing a great Job More

by maxwellwalterrolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Report | Print
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Mallory this wonderful review! She will be honored to hear of your very kind words and to know that you deeply valued her assistance. We hope to see you again the next time your vehicle is ready for service.

July 03, 2025

Excellent service and communication! Highly recommend Loyalty Chevrolet and Adrien Trumpler from the sales team. More

by Brett Weimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Trumpler, Jeremy Baldwin, Laine Wrann
Report | Print
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review and recommendation, Brett! We are honored to have had the opportunity to work with you, and we are glad that Adrien provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 03, 2025

Service dept went over and above my expectations. Kait was outstanding Will did a amazing job. Pam in sales who sold me the car is always offering any help I need. More

by Test Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait,Will,Pam in sales
Report | Print
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your 5-star rating! Providing top-notch service is so important to us, and we are glad that Kait's and Pam's efforts met your satisfaction. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

July 03, 2025

Outstanding service for both my Cadillac as well as my Corvette. My service adviser, Kaitlin Ussery was the best. And the service performed was done to perfection at a good price. I highly recommend Loyal More

by JME
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Ussery
Report | Print
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for choosing our dealership and for your kind review! We are so glad that Kaitlyn took great care of you and your automotive needs. Your recommendation means so much to us. Take care!

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