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Loyalty Chevrolet Cadillac

Williamsburg, VA

5.0
268 Reviews

543 2nd Street

Williamsburg, VA

23185

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268 Reviews of Loyalty Chevrolet Cadillac

April 15, 2025

Took my car in for service at Loyalty Cadillac dealership. Received excellent service and the employees took very good care of me. As a handicapped iondividual,, this means a lot to me. Thanks! More

by keninwmbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Apr 15, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your automotive needs. it is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2025

I have been going to dealerships for almost 50 years and Loyalty is the best dealership i have ever been too. The service advisor, Mallory Bishop is the best. Very professional and always pleasant and frien More

by jjones199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are pleased to hear that Mallory was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 02, 2025

Your agent Isaac Matthews did a great job, helping us to find the right car and staying with us from start to finish. Also, the LADY who took care of our financing, and that was no easy task, worked throug More

by OPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Matthews
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are so glad that Isaac and the team took great care of you and ensured your experience with us was as smooth as possible. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

April 01, 2025

Nikki Harmon was professional, friendly got me in and out quickly. This was my first experience with the service dept at Loyalty and even though it is a drive from Richmond, I will be back. More

by melbrencat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Nikki provided you with nothing less. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

April 01, 2025

Adrian Trumpler was great to work with! Highly suggest you ask for him on your visit to Loyalty Chevrolet in Williamsburg, VA. More

by lisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Trumpler
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Adrien this positive review! He will be delighted to know how confident you are in his efforts. We wish you safe travels and we hope for an opportunity to work with you again.

April 01, 2025

Kaitlyn Ussery at Loyalty makes my service calls great because she listens to my concerns and develops a plan of action to make them right. More

by La.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never worked with the names mentioned
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Kaitlyn took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 30, 2025

Made service easy. Appt booked online. Dropped off truck the night prior. Work performed and delivered well before requested More

by billyb23185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are so glad that our team provided you with a quick and efficient service experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 30, 2025

Great service department. Nikki Harmon is a pleasure to work with and gets my vehicle done in a timely manner. More

by rsdbldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki,Harmon
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this 5-star rating! We are happy to hear that Nikki got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2025

The service is excellent. I get the help needed as soon as I drive up! More

by Mrs. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Mrs. Jackson, Thank you for sharing your positive experience with us! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

March 14, 2025

It is always a pleasure working with Ms. Mallory Bishop, her knowledge and professionalism gives us clients a peace of mind that we are in the right hands. More

by gustavoscarleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! Your safety and satisfaction are our utmost priorities, and we are glad that Mallory provided you with 5-star service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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