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Low Book Sales
Salt Lake City, UT
347 Reviews
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347 Reviews of Low Book Sales
June 09, 2018
Great Code was great, quick and answered all my questions. Finance was good and fast! I appreciated the attention to detail! Everything was ready when we go Code was great, quick and answered all my questions. Finance was good and fast! I appreciated the attention to detail! Everything was ready when we got there. Car was clean! More
by Kathryn
Employees Worked With
Cody
June 07, 2018
Greatest experience bought and sold I came down from a small town town in Idaho with both a vehicle to sell and the hope of finding a vehicle to purchase. Low Book Sales was so good abou I came down from a small town town in Idaho with both a vehicle to sell and the hope of finding a vehicle to purchase. Low Book Sales was so good about giving me the highest dollar possible for my car. I was really pleased. Then they turned around and worked hard to find me the car I really had in mind and hoped to find. It is perfect and right in my price range. I’m completely satisfied and very happy with Low Book’s service and they’re guarantee on my new car. I would recommend them to anyone. Go to Low Book Sales!! More
by pianophanatic
Employees Worked With
Cody
June 01, 2018
Low Book Sales is the Bomb I had a headlight that needed a bulb. James and Kyle were instrumental in my hsving a very good experience. I would tell my friends about LBS. I had a headlight that needed a bulb. James and Kyle were instrumental in my hsving a very good experience. I would tell my friends about LBS. More
by Southwestsky
Employees Worked With
James
May 24, 2018
Melissa in service department is RAD I bought my car here, and while the car has performed less than ideally (meh, it had over 100K miles) the service from Melissa and the other service m I bought my car here, and while the car has performed less than ideally (meh, it had over 100K miles) the service from Melissa and the other service manager has been excellent. For a recent service on my car, not only did they save me a couple of thousand dollars vs. what another mechanic wanted to charge, but Melissa actually called me up to let me know that their previous quotation was actually too high. She had an opportunity to take more money from me, but did the honest thing instead. I respect that a lot. More
by Dudecar
Employees Worked With
Melissa
February 24, 2018
A great buying experience! I had a positive and matter of fact experience buying from Low Book Sales. They do their best to make purchasing a car as pleasant and straight forw I had a positive and matter of fact experience buying from Low Book Sales. They do their best to make purchasing a car as pleasant and straight forward as possible. More
by PatrickSWhiting
Employees Worked With
Chris Miller and Austin Nickerson
February 16, 2018
2 words SAM PITTS Sam Pitts is more than a salesman, in fact I wouldn’t even put him in that awkward cliche everyone hates!!! Sam you are a class above that cliche and Sam Pitts is more than a salesman, in fact I wouldn’t even put him in that awkward cliche everyone hates!!! Sam you are a class above that cliche and they are very lucky to have you!! Thank you, I’m sending everyone I know looking for a new addition to there family to you! Very happy 😃 tonight! More
by Kristin
Employees Worked With
Sam Pitts. Cash ????
February 07, 2018
Worst car buying experience ive had in 16 years The salesman was very nice and helpful other than that worst car buying experience and decision ive ever made the car itself has 3 bent rims rear end The salesman was very nice and helpful other than that worst car buying experience and decision ive ever made the car itself has 3 bent rims rear end must of been wreaked and that's the best part have had the car since December 2017 found out i still didn't have it financed till mid to late January 2018 no phone calls from them to let me know anything until i called asking about my plates and to make a payment and where to so now the temp tag is expired by a month i finally get financed by them in February 2018 at $418 a month on a $5,000 car and can't drive it don't give me another temp tag because that would be to decent of them awesome place will never recommend anyone i know to buy from there More
by Calhounbrock682
Employees Worked With
Cant remember name
January 31, 2018
Buying a car My salesman Paul was really great not pushy like most sales man very nice friendly Austin finance manager was great ,fast very professional very gre My salesman Paul was really great not pushy like most sales man very nice friendly Austin finance manager was great ,fast very professional very great customer service More
by Galvez,teena,801
Employees Worked With
Paul, Austin
January 24, 2018
In and our in 2 hours Seth was super nice and knowledgeable about the car and he showed three different cars and I pick my favorite in 2 hours I left with my new car! Great Seth was super nice and knowledgeable about the car and he showed three different cars and I pick my favorite in 2 hours I left with my new car! Great place to go! More
by KONG7261
Employees Worked With
Seth
January 19, 2018
Poor quality and customer service. I got my first car here. It was supposed to be an exciting experience, instead it couldn’t be farther from that. Customer service was good at my initi I got my first car here. It was supposed to be an exciting experience, instead it couldn’t be farther from that. Customer service was good at my initial visit. So got my vehicle and everything was fine. A few months into having the car (which at high mileage to begin with) began having issues. I have to take it in to low book service for these issues. I called customer service and expressed how I didn’t feel comfortable with my vehicle already having issues not even two months in? I never heard back from then. I have had my car less than a year and the alternator has been changed three times. The vehicle quality is extremely poor. Then I take I back to eat it fixed at low book and I paid the diagnose fee ($65). To get the entire car fixed was 500+! As a college student this is extreme. So I asked for my car back and the representative at the service center rolled her eyes and went back to have my car taken out. I was embarrassed because I didn’t have that money. She drove it out and the battery died?! Which it didn’t when I drove the car there. She said “I might as well call a tow truck at this point” they ended up taking the car for repairs because I couldn’t pay a tow truck. So now I am paying for an $11,000 that will continuously be a problem vehicle. I will never ever get another vehicle here. More
by Shundiinmarian
Employees Worked With
Sales, Service Center
