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Louisville INFINITI
Louisville, KY
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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346 Reviews of Louisville INFINITI
March 17, 2019
Outstanding! Outstanding service. Nick went above and beyond to make sure I was well taken care of!! He stood by his words! No pressure! Thank you! Outstanding service. Nick went above and beyond to make sure I was well taken care of!! He stood by his words! No pressure! Thank you! More
by Sgibson
Employees Worked With
Nick Hinton
March 14, 2019
Awesome Michelle was great she made it so seamless it was a pleasure working with her she was so nice and they made it work thank you Michelle was great she made it so seamless it was a pleasure working with her she was so nice and they made it work thank you More
by Mbachelor
Employees Worked With
Victor Chavez, Michelle Osborne
March 11, 2019
Perfect Car! Great service! After I inquired about the QX70, I received a quick response. Michelle provided me with exceptional customer service. Everyone I dealt with was prof After I inquired about the QX70, I received a quick response. Michelle provided me with exceptional customer service. Everyone I dealt with was professional and pleasant. The car was shipped all the way to Santa Fe NM! I received it in 24 hours in perfect condition. It was a seamless process. More
by Seranghetti456
Employees Worked With
Michelle Osborne
March 08, 2019
Great 1st experience with leasing Matt was personable, easy to talk to and there was no pressure. I never felt an obligation to buy or even to test drive. I went back and forth with Matt was personable, easy to talk to and there was no pressure. I never felt an obligation to buy or even to test drive. I went back and forth with the kind of car I wanted and Matt made the buying experience easy. I didn't want salespeople contacting me or hounding me. Matt gave me the space I needed but tended to my needs and worked very good in partnership with his co-worker Natalie to seal the deal. More
by smack1
Employees Worked With
MATT MURPHY
March 04, 2019
Horrible Sales and Finance Experience Would not recommend buying a vehicle at all from this dealership. Horrible experience. Went to buy a vehicle and in the process they sell it when tryi Would not recommend buying a vehicle at all from this dealership. Horrible experience. Went to buy a vehicle and in the process they sell it when trying to work the details out. Also the finance department doesn’t care either. I have bought a lot of vehicles but all this dealership cares about is the sell and not the customer at all. Even reached out to the managing partner and not even a call back. Buyer Beware! Buy an Infinity in Indianapolis Dreyer! They will take care of you from start to finish! More
by Chris
Employees Worked With
David Murphy, Daniel Eggleton, Rachel Collins
March 03, 2019
Best car buying experience! We had a great experience shopping for our next car because of the kind, patient and relaxed demeanor of our salesperson Matt Murphy. He went above an We had a great experience shopping for our next car because of the kind, patient and relaxed demeanor of our salesperson Matt Murphy. He went above and beyond to help us find the right car for our needs. We would definitely return to this dealership and work with Matt again. More
by Margie O
Employees Worked With
MATT MURPHY
March 03, 2019
Great Yes! Matt and everyone at Louisville INFINITI were great. Matt was very attentive and worked with us to make sure he found us what we wanted and what Yes! Matt and everyone at Louisville INFINITI were great. Matt was very attentive and worked with us to make sure he found us what we wanted and what we could afford. More
by B&J
Employees Worked With
Daniel Eggleton, Victor Chavez, MATT MURPHY
March 02, 2019
Awesome sales man Nick Hinton Very awesome customer service by sales man Nick Hinton. It was a pleasure working with him to purchase our QX60! Thank you for the answering all our q Very awesome customer service by sales man Nick Hinton. It was a pleasure working with him to purchase our QX60! Thank you for the answering all our questions and walking us through the whole process! More
by Millers
Employees Worked With
Nick Hinton
March 01, 2019
Nick HInton Nick was helpful and flexible during the purchase of my Jeep. He knew not to pressure me as I was upfront about not buying the car the first time I w Nick was helpful and flexible during the purchase of my Jeep. He knew not to pressure me as I was upfront about not buying the car the first time I walked in. He was generous with his time to help secure the purchase and then to get an additional key for my car. He keeps notes or remembers small details about his clients that allows him to have a more personable conversation with them. He has called a few times to even see how the Jeep is still working out for me. More
by laurapetter
Employees Worked With
Victor Chavez, Nick Hinton
February 28, 2019
Nick Hinton Nick was by far the best salesman I’ve worked with! Top notch, very professional and down to earth! It was like buying a car from family! Thank you Ni Nick was by far the best salesman I’ve worked with! Top notch, very professional and down to earth! It was like buying a car from family! Thank you Nick and Louisville IINFINITI More
by Bboch2019!
Employees Worked With
Daniel Eggleton, Victor Chavez, Nick Hinton
