Louisville INFINITI

Great experience! Working with Michelle was a great experience. She has a great personality and did not make me feel any pressure. I truly feel like she wanted to find Working with Michelle was a great experience. She has a great personality and did not make me feel any pressure. I truly feel like she wanted to find the vehicle that was right for me. I highly recommend Michelle Osborne as she really cares about her customers. More

Q50 red sport No pressure from anyone, went above and beyond to make sure I was happy and got what I wanted. Everything was as agreed upon along the way. No pressure from anyone, went above and beyond to make sure I was happy and got what I wanted. Everything was as agreed upon along the way. More

This dealership and sales team is hands down #1 My sales guy and his team are the number 1 dealership in Louisville hands down. They went above and beyond to get me a great car. Working with Matt wa My sales guy and his team are the number 1 dealership in Louisville hands down. They went above and beyond to get me a great car. Working with Matt was very easy he understood everything that I wanted and needed. He wouldn’t take no for an answer. He works very hard at what he does. I would recommend him and this dealership to anyone that’s in the market to buy an Infinity. More

Wonderful to work with We called and spoke to Natalie, explained we'd be traveling 3 hours to the dealership and as soon as we got there with our kids in tow, we were warmly We called and spoke to Natalie, explained we'd be traveling 3 hours to the dealership and as soon as we got there with our kids in tow, we were warmly welcomed and treated like family. Natalie interacted with our kids and even made them feel special. Our test drive was not only informative, but also fun. She has a wonderful personality. Natalie isn't your typical salesperson. In fact, she's a breath of fresh air. The day we came in was busy, very busy, and even though our trip took longer than expected she stayed with us the whole time, even installing a new battery in the dark. I'm very pleased with our purchase and Natalie went the extra mile to make us informed and taken care of. Cam and Victor both were wonderful to work with and helped us out with our new-to-us awesome, Infiniti QX80! We love our new car! Thanks again for treating us like family. 😊?? More

Great service Thank you Megan! You were great and I love my new vehicle. Highly recommend. Everyone was helpful. Quality and price...outstanding. Thanks again Thank you Megan! You were great and I love my new vehicle. Highly recommend. Everyone was helpful. Quality and price...outstanding. Thanks again everyone at Infiniti More

Excellent experience Matt was very knowledgeable about the product and was responsive without being pushy. His thoughtful and professional manner influenced us to purchas Matt was very knowledgeable about the product and was responsive without being pushy. His thoughtful and professional manner influenced us to purchase a new vehicle when we were expecting to buy used. I would definitely purchase from him again. More

Excellent Worked with Michelle she was amazing and went above and beyond to make our purchase as easy as possible. She made sure our drive was well worth the tr Worked with Michelle she was amazing and went above and beyond to make our purchase as easy as possible. She made sure our drive was well worth the trip. More

Never disappoints! We just purchased our second new Infiniti at Louisville Infiniti, and it couldn’t be a more pleasant, smoother process. The dealership is beautiful an We just purchased our second new Infiniti at Louisville Infiniti, and it couldn’t be a more pleasant, smoother process. The dealership is beautiful and Infiniti’s are awesome cars, but there’s not a pretentious person in there. We are made to feel welcome and right at home. Natalie made wonderful efforts to accommodate our time constraints that day, helped us get an extraordinary price on a QX80, and was so lovely with our rambunctious kids. She is knowledgeable and put no pressure on us whatsoever. Additionally, I’ll say that with both my Q50 and our new car, Louisville Infiniti has worked better with me on giving me very generous amounts in trades and deals on cars than many other dealerships historically, and my husband couldn’t love his car more . . Thank you, Natalie, sales manager, finance department, and the service department, for everything that you’ve done over the years!!!! We will be back, many times! More

Takes great care of you Brought in our newly purchased car this week to get a small touch up on a rear door panel paint imperfection, and as usual was treated wonderfully by Brought in our newly purchased car this week to get a small touch up on a rear door panel paint imperfection, and as usual was treated wonderfully by Anna, who is always one step ahead of things to take care of us. There is never a wait for service, and we were provided with an awesome service loaner overnight. Our car, which was new anyway, was washed and detailed inside and out upon return. Infiniti service has proven over the years to us their honesty, integrity, and dependability. Thank you! More

Great experience with Louisville Infiniti We had a great experience with Michelle Osborne. She helped narrow down the selection and gave us a test drive. We picked a vehicle and took it home t We had a great experience with Michelle Osborne. She helped narrow down the selection and gave us a test drive. We picked a vehicle and took it home the next morning. All went smooth. More