84 Reviews of Lou Sobh Kia of Newnan - Service Center
The staff were friendly and knowledgeable. Services performed in a timely manner. The car was washed. Services performed in a timely manner. The car was washed. More
This dealership was nice and clean. The staff was awesome , friendly and attentive. My overall experience was excellent. The staff was awesome , friendly and attentive. My overall experience was excellent. More
They refuse to honor an issue that's been on my kia for years. Their sister company in Cumming was the first to document a problem and promised that "Kia corporate is aware of the issue, just wait for a re years. Their sister company in Cumming was the first to document a problem and promised that "Kia corporate is aware of the issue, just wait for a recall." Well here I am, two years later with a check engine light still on in my new Kia, and no one will make it right. Kia Corporate says I'm out of my warranty even with the proof of these codes being on my car well within my warranty, Lou Sobh of Cummings won't honor what THEY told me and documented, and neither will Lou Sobh of Newnan. I've been an avid Kia owner since 2016, but never again will I buy one due to the lack of care and compassion by Kia and it's dealerships. The part needing to be replaced is only $500 so nothing for Kia and it's affiliated dealerships to replace. They'd rather lose a long time Kia owner than fix something they knew was broken on my vehicle while it was within the warranty. I will make sure I do all I can to make sure no one I know buys a Kia ever again. More
They promise you things and dont deliver. On the surface they seem great, but are crooks indeed. My salesman was great though. On the surface they seem great, but are crooks indeed. My salesman was great though. More
Always following Kia's strict rules and guidelines to assure that I'm getting my needs met on a timely manner. assure that I'm getting my needs met on a timely manner. More
I was met with exception service. From the moment I arrived! I will only use this kia! From the moment I arrived! I will only use this kia! More
It was a pleasure to come in on a Saturday morning and get my oil change . get my oil change . More
This is a Great dealership . They are Fast and effective . They Have Great customer service! They are Fast and effective . They Have Great customer service! More
Stopped at the dealer to make an appointment for service. They took me as a walk-in and completed the service in 45 minutes. Wonderful! Service Rep was terrific. They took me as a walk-in and completed the service in 45 minutes. Wonderful! Service Rep was terrific. More