Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,178 Reviews

4,178 Reviews of Lou Sobh Honda - Service Center

Sort by
April 28, 2025

Very knowledgeable clean helpful. Was very happy with the service and communication. Thank you appreciate it More

by tmcdivittscenicoverlook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We’re glad to hear that you were happy with the service and communication. We truly appreciate your feedback and look forward to assisting you again in the future at Lou Sobh Honda!

April 26, 2025

I went to Lou Sobh for my Clarity PHEV Hybrid battery not charging properly. Kept the vesicle overnight for 2 days and needed a new battery. Dealer was able to get the authorization from Honda to order the p More

by Sashi Vasudevan
Recommend Dealer
Yes
Employees Worked With
John Goode
Apr 28, 2025 -

Lou Sobh Honda responded

Thank you for taking the time to share your experience, Sashi! We’re so glad John was able to keep you informed and supported throughout the process. We truly appreciate your patience and are happy we could get your Clarity back on the road. Thank you for recommending John and Lou Sobh Honda — we look forward to serving you again in the future!

April 24, 2025

Went to have the A/C in my 2015 CRV checked out. Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehic More

by Patrick M
Recommend Dealer
No
Employees Worked With
Laith Younis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lou Sobh Honda responded

Good Morning Sir, Please contact me directly to discuss this and our findings , We have no problem to issue you a refund on this Diagnosis fee . You can contact me @ 678-67907278 Direct dwikle@lousobhhhonda.com Thank you David Wikle Service Director Lou Sobh Honda

April 24, 2025

Reliable and friendly service. I did not have to wait long. I drive 45 minutes to get to this dealership rather than one nearby because of stellar service. More

by mtaylor71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lou Sobh Honda responded

Thank you so much for the kind review! We truly appreciate you going the extra mile (literally!) to visit us at Lou Sobh Honda— it means a lot!

April 20, 2025

Was taken right on time and Heather was very friendly and informative to what needs to be done More

by Horse lady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your feedback! We're delighted to hear that Heather provided prompt, friendly, and informative service. She'll be so pleased to know her efforts made a positive impact on your visit!

April 19, 2025

Working with Ryan as always a pleasure as he is so professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, More

by WHHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Ryan consistently provides exceptional service, making your visits welcoming and trustworthy. We truly appreciate your loyalty and are grateful for the trust you place in Lou Sobh Honda. Ryan will be thrilled to hear your kind words!

April 19, 2025

Ryan was great in diagnosing the cause of my leaking tire pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. More

by luckie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled that Ryan provided such professional and courteous service while addressing your tire pressure issue. Your recommendation means a lot to us, and we'll make sure Ryan knows how much his efforts are appreciated!

April 19, 2025

I've worked with Heather since first purchasing our car in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I pr More

by CHUCK.DICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience! We're thrilled to hear about your long-standing relationship with Heather and her team. It's wonderful that their professionalism, knowledge, and friendliness make it worth the drive to work with them. Your loyalty and kind words mean so much to us!

April 19, 2025

Mr. Aquila Ukama assisted me very well and answered all my questions. The service was fast, and I was satisfied with the assistance provided. More

by marcelohofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience! We're thrilled to hear that Mr. Ukama provided excellent assistance and ensured a fast and satisfying service. Your feedback is greatly appreciated!

April 16, 2025

Service advisor Anthony was excellent. He was professional and courteous. He explained to me in greater detail information which I liked. Very good experience. Will come back again. W More

by sungshin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you for taking the time to share your experience! We're so glad to hear Anthony took great care of you and provided clear, helpful information—that’s exactly the kind of service we aim for. We appreciate your honest feedback on pricing and will keep it in mind as we continue to improve. Looking forward to welcoming you back again soon!