4,178 Reviews of Lou Sobh Honda - Service Center
Very knowledgeable clean helpful. Was very happy with the service and communication. Thank you appreciate it Was very happy with the service and communication. Thank you appreciate it More
I went to Lou Sobh for my Clarity PHEV Hybrid battery not charging properly. Kept the vesicle overnight for 2 days and needed a new battery. Dealer was able to get the authorization from Honda to order the p charging properly. Kept the vesicle overnight for 2 days and needed a new battery. Dealer was able to get the authorization from Honda to order the part and it took almost one month to arrive which is understandable. Thru out this process John Goode (Service adviser) communicate with me informing updates on arrival off battery. Last week part was replaced and dealer provided me with a loaner car. I very much appreciate communication and support provided by Jon, and highly recommend him. Thank you John Goode and Lou Sobh Honda. More
Went to have the A/C in my 2015 CRV checked out. Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehic Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehicle to Christian Brothers Automotive in Cumming who replaced 1 of the parts and did all work for just over $1,000. A/C now works great. I feel like Lou Sohb tried to gouge me and I don't recommend using them. Cost me a $180 diagnostic fee to learn this lesson but I found a local service center with reasonable prices. More
Reliable and friendly service. I did not have to wait long. I drive 45 minutes to get to this dealership rather than one nearby because of stellar service. I did not have to wait long. I drive 45 minutes to get to this dealership rather than one nearby because of stellar service. More
Was taken right on time and Heather was very friendly and informative to what needs to be done informative to what needs to be done More
Working with Ryan as always a pleasure as he is so professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, but because of Ryan and his professionalism, I totally choose to come to Lou Sobh as I trust everything he says. Great job is always Ryan and thank you for everything you do for your customers. More
Ryan was great in diagnosing the cause of my leaking tire pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. More
I've worked with Heather since first purchasing our car in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I pr in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I prefer to drive from Gainesvill and work with Heather to have our car serviced. More
Mr. Aquila Ukama assisted me very well and answered all my questions. The service was fast, and I was satisfied with the assistance provided. my questions. The service was fast, and I was satisfied with the assistance provided. More
Service advisor Anthony was excellent. He was professional and courteous. He explained to me in greater detail information which I liked. Very good experience. Will come back again. W He was professional and courteous. He explained to me in greater detail information which I liked. Very good experience. Will come back again. Wish the price was a little lower. More