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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,220 Reviews
Call Service Center (678) 750-0648

4,220 Reviews of Lou Sobh Honda - Service Center

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June 09, 2025

rockstar team - heather keep up great work. Precision, quality and experience- excellent communication skills. Thank you More

by VITKAR.NIKHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashid
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June 09, 2025

Talin our service advisor is always very helpful and takes time to explain everything in detail. More

by MMWINKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin C. Service advisor
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June 07, 2025

Great service very knowledgeable. Will keep going to this dealership for service. I live in Canton, GA and don't mind driving to Lou Sobh for service. More

by tjnga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Lou Sobh Honda responded

Thank you! We truly appreciate you making the trip from Canton—means a lot to us. We’re glad the service has been worth it!

June 07, 2025

Service was excellent and very quick. Seating was comfortable and service details were explained clearly. More

by msarahkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Lou Sobh Honda responded

Thank you! We're glad you enjoyed the quick service, comfortable seating, and clear communication. Hope to see you again soon!

June 07, 2025

Everyone at Lou Sobh has been awesome Definitely will be telling friends & family to go see Tim when buying a car. Everyone in the service dept has been fantastic too More

by onlymy38th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Staehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Lou Sobh Honda responded

Thank you so much! We’re thrilled to hear you had a great experience with both Tim and our service team. We appreciate the referrals!

June 07, 2025

Appointment went well service advisor was courteous and polite and service was done in a timely manner. More

by rexk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jun 09, 2025 -

Lou Sobh Honda responded

Thank you! We're happy to hear your appointment went smoothly and that you were well taken care of. See you next time!

June 06, 2025

The service rep was very attentive and prompt to attend to ma as soon as I drove in. More

by dianebjork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you! We're glad our team provided prompt and attentive service — we appreciate your visit!

June 06, 2025

Service was excellent. Explained the problem really well. Able to book the next appointment also. More

by VARADRAJ1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you! We're glad to hear the service was excellent and everything was explained clearly. We look forward to seeing you at your next appointment!

June 06, 2025

The only reason for the four star rating is the question as to how can an hour's worth of work wind up costing $730? More

by DPYONJR
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you for your feedback—we appreciate your honesty. We understand your concern and would be happy to go over the breakdown of the charges with you to ensure everything is clear. Please don’t hesitate to reach out!

June 05, 2025

It’s always a pleasure to get our car serviced at Lou Sobh. Their customer service is always top notch! More

by abt0016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We’re glad to hear you had another great experience with us!

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