Lou Sobh Honda

Exceeded the Expected I brought my 2016 Honda CRV in response to a letter I had received concerning a re-call. I had made the appointment a week earlier. When I arrived, I I brought my 2016 Honda CRV in response to a letter I had received concerning a re-call. I had made the appointment a week earlier. When I arrived, I was promptly met by Tala Sar, who was my tech from start to finish. I decided to get an oil and filter change while I had the car there. The projected time for completion was 1 to 1 hour and 15 minutes, and my cell phone rang right at an hour. I asked Tala is he could connect my cell phone to the computerization on the console and within 3 minutes he had me connected. My entire experience on October 6th was very very positive. More

30000k mile service... My service rep Shannon McConnell a 100% rate in his customer service. He took care , he was very polite. Answered all my questions. Great thumsup. Th My service rep Shannon McConnell a 100% rate in his customer service. He took care , he was very polite. Answered all my questions. Great thumsup. Thanks More

Felt like an appreciated customer Everyone involved in my service appointment was attentive, pleasant, and answered any questions that came up during my visit. The time estimate was Everyone involved in my service appointment was attentive, pleasant, and answered any questions that came up during my visit. The time estimate was right on the money. More

Very Helpful and Friendly Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and s Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and super great. I did forget his name. I am sorry. I remember his face but I do not see his picture listed. He was excellent. He helped me with my service and also made sure that my recall was order. Thank You so much for all you help. More

Kind, caring, helpful I give my service rep Mr. Tala a 100% complete satisfaction . I will recommend my friends and family to this facility . Thank you keep the good work😊 I give my service rep Mr. Tala a 100% complete satisfaction . I will recommend my friends and family to this facility . Thank you keep the good work😊😊😊😊 More

Knowledgable, Courtious, Efficient, Helpful I give my service rep Shannon McConnell a 100% rate in his customer service. From the first time I spoke with him on the phone till the day I brough I give my service rep Shannon McConnell a 100% rate in his customer service. From the first time I spoke with him on the phone till the day I brought the vehicle in for service. He was very pleasant to work with. Thank you, Sandra More

Used Truck Purchase While looking for a good used truck on cars.com, I met Alex Sanders. From the moment I first talked with Alex Sanders, I knew I have a positive buying While looking for a good used truck on cars.com, I met Alex Sanders. From the moment I first talked with Alex Sanders, I knew I have a positive buying experience. Alex is very attentive and conscience of the customer needs and expectations. His customer Service is beyond reproach. His attention to details during a transaction is remarkable; "No surprises at Finance." He photographed and represented the vehicle exactly as it was, good and bad. We negotiated on vehicle terms and set an appointment time for vehicle pick up, because I was coming from another state. Upon arrival, we were greeted by the Lou Sobh Honda staff , a very energetic and friendly group of people. Alex Sanders met me and my wife on arrival and took us directly to vehicle. On sight, I was truly pleased with the representation of vehicle and it actually exceeded my expectations. The one thing, I love the most was, I didn't feel any pressure or salesmanship tactics to buy, JUST BEING HONEST!! He is the First Car Sales associate, I can truly say I will give repeat business to and recommend to a friend. It was an enjoyable 4 hour ride home !!!! More

Everyone was courteous, knowledgeable and very efficient. From first entering the establishment, everyone was very pleasant and helpful. The work that I needed was fully explained ahead of time and also the From first entering the establishment, everyone was very pleasant and helpful. The work that I needed was fully explained ahead of time and also the cost given. I do not remember names of those I dealt with, but everyone was so helpful and these type employees will keep me driving over an hour to have them service my vehicle. More

You guys are very dependable and honest . I truly appreciate the service that we received time and time again from you guys. Thanks! We will most certainly be returning for all our servic . I truly appreciate the service that we received time and time again from you guys. Thanks! We will most certainly be returning for all our service needs! More

Easy process great sales assocaite I just bought a new Ridgeline from Lou Sobh and was impressed with the service and positive attitude displayed by Kim Carr. She was open and transpare I just bought a new Ridgeline from Lou Sobh and was impressed with the service and positive attitude displayed by Kim Carr. She was open and transparent about the numbers and did a great job of demonstrating the vehicle and following through on the sale. I highly recommend Kim and Lou Sobh Honda. More