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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews
Call Service Center (314) 208-2444

2,503 Reviews of Lou Fusz Kia - Service Center

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December 13, 2023

When arrived at my appointment! Zach met me immediately! He and I went over the service I was getting! He then escorted me too waiting area! And also kept me updated on my service b More

by frgbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Dec 14, 2023 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 10, 2023

All personnel were courteous, efficient and concerned about getting me into my car in a timely fashion. More

by thepointofpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 10, 2023

Excellent service provided by Sam D and Lou Fusz. They provided updates on repair frequently via phone/ text. More

by nimisha04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lou Fusz Kia responded

We're really happy that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 09, 2023

The pickup service was punctual and the dealership driver was very friendly. I would highly recommend trying the concierge service. More

by crawelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 08, 2023

Always a pleasure to get our vehicles serviced at Lou Fusz Kia. Decent price and great service. Thank you More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 11, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

December 07, 2023

Always great service, kind and gets the job done perfect every time. I love going to Lou Fusz Kia. More

by muellersherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 08, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

December 07, 2023

Great service from Brandi. She was easy to work with and very helpful in all areas. More

by scott@kiadm.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
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Dec 08, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

December 07, 2023

Great people. Nice waiting area with beverages and spacious sitting area. Service people are always trustworthy and friendly. They don’t try and talk you into an More

by lisafinoch1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 08, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

December 06, 2023

Friendly and fast service. Not had any issues so far with my experience. Would recommend More

by Pam.k.saxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Dec 08, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

December 06, 2023

Fast service, clean, drinks available, friendly service crew. They called me to pick up when completed. Car was spotless when we picked up More

by SUSANDBOCK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department great job
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Dec 08, 2023 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

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