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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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January 13, 2024

Professional staff, comprehensive electronic report of car issues, and timely care for my car, thanks very much. More

by mclark27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Lou Fusz Kia responded

Thank you for leaving a review! We're glad to hear about your service experience with us here at Lou Fusz Kia!

January 12, 2024

Good service. Keeped me informed on everything that they recommend to be done. Did the work in a timely fashion. Like the service tech that helped me with my serv More

by jbbodus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnson Jr
Jan 12, 2024 -

Lou Fusz Kia responded

We're happy to hear about your experience with our service department! We look forward to seeing you again in the future!

January 12, 2024

Great service. Completed the work on time. Car was immaculate when I picked it up. More

by Cadet1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Lou Fusz Kia responded

We're thrilled to hear about your experience with our service department! Our service department is dedicated in providing top-notch service to our customers. We thank you for your kind words, and we hope to see you soon!

January 11, 2024

I bought a car here in 2012, and I have been having my cars serviced here ever since. The people who work here are always so friendly, warm, and welcoming, I can't imagine going anywhere else. They treat More

by davidjohnhyde81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 12, 2024 -

Lou Fusz Kia responded

David, we really appreciate your business with Lou Fusz Kia for over ten years! We absolutely value you as a customer and we hope to continue to provide you with a five-star experience for years to come!

January 10, 2024

I have had nothing but good experiences here. Always helpful and informative when dealing with my service requests. Very pleased More

by tommydinges13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Jan 10, 2024 -

Lou Fusz Kia responded

We appreciate your positive feedback regarding our service department. We enjoy having you as a customer and we look forward to seeing you again!

January 10, 2024

Scheduled service and they provided valet service picking up my car at home. They couldn't make the repair because they needed a part. Brought my car back home and will reschedule when the part comes in. More

by rjlaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You don't list service center...
Jan 12, 2024 -

Lou Fusz Kia responded

We're thrilled that you enjoyed our Valet Service. Our staff will continue to provide you with a 5-star experience every time you visit. Thank you for being a valued customer!

January 10, 2024

Always a great experience at this dealership. Nobody likes having to get their vehicle serviced but here the work is done right the first time and you are treated like family. More

by stevewms1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Kevin in Service
Jan 12, 2024 -

Lou Fusz Kia responded

We are thrilled to hear about your experience with our service department! Our staff is dedicating in providing exceptional service to all of our customers. We appreciate your kind words and we look forward to seeing you again!

January 10, 2024

We really liked the valet service and communication from the team around the service required and associated costs. Car was returned cleaned and per schedule More

by craiggilb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Jan 12, 2024 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review Craig. We thrilled to hear about your experience with our service department, and we look forward to seeing you again soon!

January 07, 2024

Lou Fusz service is the best, they always go out of their way to take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Hertweck
Jan 08, 2024 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

January 06, 2024

Andy in service was amazing! Very much appreciated how he helped me with a rental car while my car was being serviced. More

by greg_schmelig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnson, Jr.
Jan 08, 2024 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

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