Lou Fusz Kia - Service Center

Mr. Johnson has been my advisor twice and I thought I would be taken advantage without Nikki. BUT that was not the case. Both experiences with Andy have exceptional. His customer service is amazing. would be taken advantage without Nikki. BUT that was not the case. Both experiences with Andy have exceptional. His customer service is amazing. He is very helpful and accommodating. Recently my car was serviced, and the total wasn't correct by $300! He noticed and immediately corrected the discrepancy where most would have let me overpay. I appreciate his attention to detail! Where others might not have caught/corrected the mistake, he did, and I can't say enough good things about him. Thank you, Andy! More

Service was good and timely, Rodney kept me apprised of the progress, Cost was as expected the progress, Cost was as expected More

Friendly and professional staff. Waiting room is clean and organized. Attentive to detail. Great service. Waiting room is clean and organized. Attentive to detail. Great service. More

My experience with Lou Fusz was very good. Zack was very professional and very helpful. From the moment I got there the young man who I talked to was very pleasant also. Zack was very professional and very helpful. From the moment I got there the young man who I talked to was very pleasant also. More

The Service Team is the best. Always professional and trustworthy. The only place I take my car for oil changes and regular maintenance. Always professional and trustworthy. The only place I take my car for oil changes and regular maintenance. More

They were very helpful and got me ready to go within an hour Saved me a ton because I needed to get my license plates and they made the list of needed things and took care of me hour Saved me a ton because I needed to get my license plates and they made the list of needed things and took care of me More

When I drove up, Brandi Hertweck was waiting for me. She asked what service we are performing today. I relayed an oil change and rotation of the tires. Brandi notified me of the engine cleaning service She asked what service we are performing today. I relayed an oil change and rotation of the tires. Brandi notified me of the engine cleaning service and explained it in detail - I consent. I then asked if there was an update to the car's navigation. She replied Lou Fusz does not comply however she will write down the internet site (for a download) and the phone number for Kia in case the download doesn't work. Kudos to Ms. Brandi.!!! Let's not forget Joey Smith, Technician who worked on my K5 - Awesome Job.!!! More

Andy was great from check in to checkout. Thorough explanation of the steering column issue. Thorough explanation of the steering column issue. More

Excellent service! They kept me informed on what was going on and advised me of an issued that needed to be taken care of immediately. I would definitely return there f They kept me informed on what was going on and advised me of an issued that needed to be taken care of immediately. I would definitely return there for service and recommend to anyone looking for awesome service on their Kia. More

Very Helpful and knowledgeable. Great customer service! Service Dept meets your needs as qick as possible. Great customer service! Service Dept meets your needs as qick as possible. More