Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,502 Reviews

2,502 Reviews of Lou Fusz Kia - Service Center

Sort by
February 28, 2024

Came in for an oil change and recommended service. I ended up needing a tire rotation and wheel alignment. My advisor was very thorough and touched base with me several times throughout the process. More

by sandyh12181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 29, 2024 -

Lou Fusz Kia responded

We're happy to hear that our service department was able to take care of your needs for your vehicle!

February 28, 2024

I was completely satesfied with my car repair. They even fixed a recall I had forgotten More

by LYNDAGAMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Feb 29, 2024 -

Lou Fusz Kia responded

We're thrilled to hear that our service department was able to take care of all of your needs. Thank you for the review!

February 26, 2024

Friendly staff, work was performed in the time they said it would take, great drink selection in waiting room More

by dmbanks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 26, 2024 -

Lou Fusz Kia responded

We're happy to hear that your service experience with us was a good one!

February 26, 2024

I know this service person is new and the first time he was great but he didn't follow up with me about the items we still had pending. When I followed up and made an appointment that should have been 3 d More

by april23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i K
February 26, 2024

Every thing went well while I was there. Good customer service from the time I was there and left. More

by denise.minnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Lou Fusz Kia responded

Thank you for the review!

February 25, 2024

Had to bring the truck in so they knew what a chrome bumper looked like to paint the sensor... Duh no selection for service?? More

by markdferg
Recommend Dealer
No
Employees Worked With
Mike Feinstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Great service! Great turnaround and the waiting room amenities with plugs made working from there doable. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Feb 26, 2024 -

Lou Fusz Kia responded

We're glad that our service department was able to take care of your needs!

February 23, 2024

Wonderful customer service, quick and efficient. Great at explaining anything that you may have questions on. More

by 84heatherl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
Feb 23, 2024 -

Lou Fusz Kia responded

Thank you for the kind words!

February 23, 2024

Courteous and helpful staff. They were close to the estimated time of completion. Everything completed to satisfaction. More

by cindyholster3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Daoud
Feb 23, 2024 -

Lou Fusz Kia responded

We're happy that our service department was able to take care of you!

February 22, 2024

Efficient Proficient Friendly Accessible Clean Accomodating Affordable and all the words that you need to have in your service. More

by dswof1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2024 -

Lou Fusz Kia responded

Thank you for the review!

...
36
...