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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,495 Reviews

2,495 Reviews of Lou Fusz Kia - Service Center

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April 18, 2024

The tires were inflated at excessive pressures up to 58 psi. Very poor practice. Service was good other than that. More

by kevinbrown14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service dept was good.
April 18, 2024

Awesome experience for me and my family! The staff was pleasant and was quick on meeting my needs. More

by jameshuntley731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lou Fusz Kia responded

We're glad that our staff were able to meet your needs!

April 18, 2024

Service for my truck was excellent very helpful Tec’s were very nice and helpful More

by kevinmbrower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lou Fusz Kia responded

We're glad that our service staff were able to take care of your needs!

April 16, 2024

Andy is the best service advisor! I really appreciate how he keeps you informed on the status of your vehicle and the repair progress. HOWEVER, there seems to be a quota for the ser More

by It's Me
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
April 14, 2024

There were things on my 16000 mi maintenance bill that wasn’t on my phone for the maintenance and he told me the bill was going to be $390 before but at checkout it was $441. I mentioned it to him then he More

by moniquedear31966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachery Lentz
April 14, 2024

I got what. I Requested when it was supposed to be done, aT the quoted price. That is now 21 words. More

by rexg063054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DepT no yet listed?
April 14, 2024

We received great customer service. The technician was very knowledgeable and we would have no problem coming back for you to service our car. More

by barbara.halpern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We had the service department and I do not have the name.
Apr 16, 2024 -

Lou Fusz Kia responded

We're glad that our service staff were able to provide a great customer experience for you!

April 13, 2024

Very thankful for the great service provided by this great dealership. GM Jerad is a man of character! Rodney in Service dept was awesome as well. More

by fcorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Apr 16, 2024 -

Lou Fusz Kia responded

We're glad that our service staff were able to take care of your needs! Thanks for the kind words!

April 12, 2024

I love the service dept! Everyone is always kind and friendly. They always take good care of me. Happy customer! More

by kirstiecrook4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Apr 16, 2024 -

Lou Fusz Kia responded

We are thrilled that our service department has been able to provide a consistent experience for you!

April 12, 2024

The service department always takes good care of me. So far it has only been for routine work, but will continue to go back if anything needed. Thank you! More

by jrdarst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2024 -

Lou Fusz Kia responded

We're glad that our service staff has always provided a good experience for you!

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