2,425 Reviews of Lou Fusz Kia - Service Center
Awesome Support & Expert work all around! Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a t Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a team with customer service in mind. Just Awesome expert work all around from start to finish! Will go there again for maintenance & other requests! Thanks Lou Fusz Kia Team! More
Part recall service Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealers Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealership ! Thanks Shelby Parker !!! More
Excellent service department! The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car dealership I have been too, and I have lived around the country and internationally! The service team consists of top notch professionals who have always treated me fairly, not trying to oversell service, but also making sure I understoodexactly what my car needed. I put alot of miles on my car, over 5000 in a month so I have the pleasure of stopping in often, but even before I began my long commutes, the service team all knew my name and greeted me as a friend. It is because of Sam Day, Andy and Zach that my next car will be a Lou Fusz Kia. Ultimately, at the end of the day, it's the service department that you deal with after the purchase. If you want quality and professional service, check out Lou Fusz Kia, tell the Tiger Soul sent you!! More
Excellent My experience with the service department is always phenomenal. They always provide excellent customer service and quality work. From the front desk My experience with the service department is always phenomenal. They always provide excellent customer service and quality work. From the front desk to the service manager, my visit is always pleasurable. More
Fast and Friendly When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service mana When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service managers here are top of the industry, esp ZACK LENTZ. He knows all the ins and outs of how to do his job and work with the public. More
scheduled service / maintenance Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. I Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. In and out in an hour. Super friendly and courteous as always. More
Great Service I Love coming here to get my car serviced( Lou Fusz Kia). The staff is ALWAYS friendly. Kevin Derleth greeted me on my most recent visits. It's always I Love coming here to get my car serviced( Lou Fusz Kia). The staff is ALWAYS friendly. Kevin Derleth greeted me on my most recent visits. It's always fast and qaulity work. Love the free car wash and vacuuming. Keep up the GREAT job everyone. Kevin Hummel performed my work.. See you next time.. Stephanie Jordan More
I ALWAYS HAVE GOOD SERVICE FROM ZAC AND THE SERVICE TEÀM, .Zac and service team always take great care of my car. If they come across things that need repairs, they help me prioritize what needs to be repaire .Zac and service team always take great care of my car. If they come across things that need repairs, they help me prioritize what needs to be repaired first. I really appreciate that. More
Great Service Kevin greeted me as I pulled into the service department. We reviewed the items that were on my list and he said he would call me if there were any Kevin greeted me as I pulled into the service department. We reviewed the items that were on my list and he said he would call me if there were any issue. Within the hour he called to tell me that one of the repairs was covered by my warranty and they would take care of it without charge and have the car ready for me the next afternoon...and it was ready right on schedule. Great Service Gerry Hempstead More
Great customer service Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the de Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the dealership. We love our Kia More