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2,545 Reviews of Lou Fusz Kia - Service Center
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September 17, 2018
Oil change Great place for getting a new car and service plans. I was a little shocked that a replacement key fob is $375 so be extra careful with those... Great place for getting a new car and service plans. I was a little shocked that a replacement key fob is $375 so be extra careful with those... More
by SHANE054
Verified CustomerEmployees Worked With
September 14, 2018
Fantastic service! I always get personal attentive service at Lou Fusz, They always wash and vacuum my car and get me in and out very quickly. Always very courteous ever I always get personal attentive service at Lou Fusz, They always wash and vacuum my car and get me in and out very quickly. Always very courteous everyone there. More
by PLMURRAY59
Employees Worked With
Kevin
September 14, 2018
convenient, cordial & competent service I arrived earlier and did not have to wait. (cordial and convenient). The work requested for the 60,000 mile service was reviewed and discovered that I arrived earlier and did not have to wait. (cordial and convenient). The work requested for the 60,000 mile service was reviewed and discovered that some of the work had already been done. (honest) The work was completed in a timely manner, I was informed of the cost up front and I knew that I would be informed if they found additional work they recommended to be completed before they would proceed. I received a ride to my work and arrived before 8 am while the work was completed on my vehicle. They picked me up from work after the work was completed and convenient to my work schedule. A very pleasant, convenient, professional service by the staff and my car was cleaned before I picked it up which was a bonus....going the extra mile. Very pleased with the customer service of the Lous Fusz Kia of Creve Coeur and very satisfied with the reliable performance of the 1914 Kia Sportage. More
by ANNETte.LEHNBEUTER
Employees Worked With
September 13, 2018
Great experience I arrived at the service center and Kevin, the service writer immediately greeted me and took care of the necessary paperwork. He was friendly and ans I arrived at the service center and Kevin, the service writer immediately greeted me and took care of the necessary paperwork. He was friendly and answered all of my questions. My car was finished quicker than I anticipated it would be and it was freshly washed. It was as good of an experience as I could have hoped for waiting for recall service to be completed on my car More
by cdpaluch
Employees Worked With
Kevin
September 08, 2018
Professionalism I really appreciated the patience and professionalism shown to me by your service staff. Kevin especially displayed time and kindness to assist me w I really appreciated the patience and professionalism shown to me by your service staff. Kevin especially displayed time and kindness to assist me with a problem regarding my Kia Sorrento that would not display the noise under the hood right away. It finally did happen and I was very pleased with your staff's help and Kevin's persistence in resolving my car problem. More
by berthamims
Employees Worked With
Other Employees :
Don't remember your Finance Guy but he was very friendly and helpful as well. Kevin was mentioned, the receptionist answering calls.
September 08, 2018
Always nice to work with this group I've been going to Lou Fusz Kia for years now and I've always thought they were a great group. I would highly recommend going there. I've been going to Lou Fusz Kia for years now and I've always thought they were a great group. I would highly recommend going there. More
by THE1STPRINCESS
Employees Worked With
September 07, 2018
Awesome Experience Had oil changed, tires rotated and 60k mike work. Kept us informed and completed the service quickly, checking in as needed. Always courteous and car Had oil changed, tires rotated and 60k mike work. Kept us informed and completed the service quickly, checking in as needed. Always courteous and car looked great upon return. More
by gregoryseymour
Employees Worked With
Charlie Hunolt
September 07, 2018
oil change Arrived half hour or so earlier than appointment was scheduled took me right away, Advised of other service needed to be scheduled will do at a later Arrived half hour or so earlier than appointment was scheduled took me right away, Advised of other service needed to be scheduled will do at a later date More
by KEITHH1
Employees Worked With
Lucas Sellers
September 07, 2018
Great service All the staff here is exceptional...I highly recommend this facility for buying and or services. Each person that I’ve ever dealt with has gone out of All the staff here is exceptional...I highly recommend this facility for buying and or services. Each person that I’ve ever dealt with has gone out of their way to help! More
by dkeagle22
September 04, 2018
Fast, friendly and fantastic Friendly, helpful service. Quick efficient work. Pleasant waiting area. And a car wash I didn’t expect! Overall an excellent experience. I would hig Friendly, helpful service. Quick efficient work. Pleasant waiting area. And a car wash I didn’t expect! Overall an excellent experience. I would highly recommend it More
by PJMOSER5
Employees Worked With
I don’t remember names, but they were great!
