2,425 Reviews of Lou Fusz Kia - Service Center
Kia Service Dealing with Lou Fusz Kia has always been a pleasure. I am greeted by name and work is always completed on time and, sometime more importantly, I am Dealing with Lou Fusz Kia has always been a pleasure. I am greeted by name and work is always completed on time and, sometime more importantly, I am contacted when it is completed (versus having to call the service department for updates). I hope your reading this Lou Fusz Subaru..... More
Great Service Experience As always the service department provides an excellent service experience. From the moment you drive up to the service bay you receive a smiling face As always the service department provides an excellent service experience. From the moment you drive up to the service bay you receive a smiling face to assist you. The waiting area was very nice complete with snacks and beverages. Visited the showroom and ran into our salesman, Joe Lehne, who immediately recognized us and began a conversation. Special thanks to Jill in the Service Dept. She greeted me when I drove up and assisted us through the process. Granted, we were there for minor maintenance, but that doesn't seem to stop the enthusiasm she had in assisting us. Jill even made sure we were knowledgeable and up to date on the rewards program. It's been over a year since we purchased the 1st Kia at Lou Fusz, and they still treat us as if we were getting ready to make another major purchase. We recommend Lou Fusz Kia to everyone and will continue to do so. The Sorento will be back for service in June and I expect nothing less than excellence (since they pride themselves on excellence) from the folks at Lou Fusz Kia. More
Honest Service Lou Fusz Kia has serviced my Kia for the last five years. They give me honest car repair advice and have a convenient location. I would recommend t Lou Fusz Kia has serviced my Kia for the last five years. They give me honest car repair advice and have a convenient location. I would recommend their service to others. More
Great experience! I've been having my car serviced at Lou Fusz's Kia dealership for years because of their great service and reasonable prices. I ran into Sam Day whil I've been having my car serviced at Lou Fusz's Kia dealership for years because of their great service and reasonable prices. I ran into Sam Day while he was checking to make sure we had everything we needed in the lounge, and mentioned that I was looking for a special car for my daughter. He knew the inventory so well that he was able to bring the perfect car to my attention. The car hadn't even made it to their website. With no effort on my part, I had the car I wanted at the right price. More
Friendly staff The service team is always very friendly and helpful. They explain the work that needs to be done. They also help me figure out what I need to do ri The service team is always very friendly and helpful. They explain the work that needs to be done. They also help me figure out what I need to do right away and what can wait until next time. More
Pleasant Morning! On my visit to the service department on arrival I was greeted with a smile from Nicole and she was able to get me in for a oil change with no hesitat On my visit to the service department on arrival I was greeted with a smile from Nicole and she was able to get me in for a oil change with no hesitation. I went to the waiting area to wait when as I proceed to grab a muffin noticed they all where blueberry, which I don't particular care for so I asked Sam if he had any chocolate muffins and he went to check and on return with a smile Yes. I felt he went out his way to check versus some one else saying "whats out is what we have". Job well done made my morning start off right. Thanks for all you guys do. More
Well done Kia personnel. Shelby Parker was helpful and attentive. Knew who I was when I walked in the door. Had a problem with tire pressure. Mechanic found and removed embedd Shelby Parker was helpful and attentive. Knew who I was when I walked in the door. Had a problem with tire pressure. Mechanic found and removed embedded nail. Work was gone in a timely manner. All went well. More
Professional, courteous staff who keeps you informed Came in for an oil change and tire rotation. Shelby Parker was very professional and informed us of the recommended services for our vehicle. Really l Came in for an oil change and tire rotation. Shelby Parker was very professional and informed us of the recommended services for our vehicle. Really like the wash and vacuum after service is complete. Thanks More
Great Dealership We have always received Superior Service at Lou Fusz Kia Creve Coeur and Zack Lentz is a Great Service Advisor he is always willing to listen and help We have always received Superior Service at Lou Fusz Kia Creve Coeur and Zack Lentz is a Great Service Advisor he is always willing to listen and help in anyway possible. More
Great Service!! I have used this Service Department exclusively to service my Borrego for the last 94,000 miles and they have done an outstanding job. Great to work w I have used this Service Department exclusively to service my Borrego for the last 94,000 miles and they have done an outstanding job. Great to work with and great work!! More