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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,425 Reviews

2,425 Reviews of Lou Fusz Kia - Service Center

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July 19, 2018

Awesome from start to finish! The service writer Andy Stumm was fantastic! He arranged for me to have a ride to and from work that day and made sure to keep me informed throughout More

by tracy.chavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stumm
July 19, 2018

Zack always does a great job Helps me out alot I always feel like when I work with Zack he is so good at informing me on what needs to be done and fixing everything I need done. More

by TXB1088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
July 18, 2018

Always A+ Service I have never had a bad experience with Lou Fusz Kia. From Sales to Service, they are top notch. I always get treated great and feel like family. I ha More

by BUFALO_CODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
July 18, 2018

Excellent and very personal staff top to bottom Great job on car repair from damage from accident. The body shop kept me informed of the work schedule for my vehicle. The staff handled everything More

by LLOOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Sam, Sara in body shop
July 17, 2018

THE SERVICE DEPT Overall everything was good but I just dont like those theater seats in the waiting room so I appreciated the tables and chair and the refreshments y More

by Bridjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
July 17, 2018

Excellent Always receive prompt attention. Having coffee, soda and snacks for customers that are in the waiting room is a nice touch. But more importantly, t More

by bernjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
July 16, 2018

The Service Center is so helpful! The staff of the service center is so helpful. Zach has been especially great. I really appreciate the way the technicians make you aware of future ro More

by JMCourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
July 16, 2018

In Out and On My Way That title explains it all. They are fast. They check your whole car not just what you came in for. They are courteous. And the new lounge area is Gre More

by SUZYLVSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2018

Service Displeasure When I bring my car in for an oil change (which is free), I always end up paying $80.00 or more in "other" things. I think I am being mislead because More

by NEENIE227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
July 12, 2018

Always a great experience! Always great service, friendly and professional staff! Comfortable and clean waiting area and bathrooms! Will definitely continue to do business with More

by APRILANDERSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Plager, Kris Portnoy
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