Lou Fusz Kia - Service Center

Quick and easy Appointment process was easy from start to finish. Nice email reminders. In and out in about 45 min for oil change. Everyone was very nice. Appointment process was easy from start to finish. Nice email reminders. In and out in about 45 min for oil change. Everyone was very nice. More

Very prompt A manufacturers recall was completed in less than one hour. I arrived 15 min. Before my scheduled appointment and was on my way home about 40 min late A manufacturers recall was completed in less than one hour. I arrived 15 min. Before my scheduled appointment and was on my way home about 40 min later. More

Friendly and fast The service is always friendly and the wait is never too long. The waiting area is very accommodating. This is my third Kia and I love them. The service is always friendly and the wait is never too long. The waiting area is very accommodating. This is my third Kia and I love them. More

Great Zach is the best Rep. in the service department. He's the only one I will do business with. If Zach was to leave, we would do business elsewhere. Zach is the best Rep. in the service department. He's the only one I will do business with. If Zach was to leave, we would do business elsewhere. More

Fiat 500 Service I needed service on my Fiat 500 - a notoriously problem plagued vehicle. This time, in addition to the standard service and state inspections, the bra I needed service on my Fiat 500 - a notoriously problem plagued vehicle. This time, in addition to the standard service and state inspections, the bracket which holds the rod to support the hood when opened, shattered. I called the Kia Service people, who arranged to have the part for my service, and installed it for free due to the age of the vehicle - while having no duty to do so. The staff was helpful and courteous, and everything was done professionally with no wasted time. A very good experience. More

Great experience They did exactly what they said they would, were professional, and did not keep me waiting longer than they should have. Would definitely recommend an They did exactly what they said they would, were professional, and did not keep me waiting longer than they should have. Would definitely recommend and use again in the future. More

Very Unhappy It’s been 3MONTHS and no end in sight regarding repairs to my vehicle!! I need a replacement or at least a loaner vehicle while SOMEONE figured out w It’s been 3MONTHS and no end in sight regarding repairs to my vehicle!! I need a replacement or at least a loaner vehicle while SOMEONE figured out what to do. I’m very dissatisfied with Alpha. More

Excellent and very professional service This is the first time I've EVER seen a women working in the service department as a service advisor. Nichole was very patient, understanding, helpful This is the first time I've EVER seen a women working in the service department as a service advisor. Nichole was very patient, understanding, helpful and professional with me. Every step of the way she let me know what was going on. It's wonderful that Lou Fusz Kia Creve Coeur have a women working in the service department that can understand a concern from a women's point of view. She was awesome!!!!! Zach was also AWESOME he knew what the problem was right off from another Kia with the same problem. Lou Fusz Kia Creve Coeur you have and excellent team of technician's and in the service department. More

Best service west of the Mississippi Phenomenal staff. Always a pleasure to take my car in for service. The pricing is competitive and I know my vehicle is in good hands. Keep up the grea Phenomenal staff. Always a pleasure to take my car in for service. The pricing is competitive and I know my vehicle is in good hands. Keep up the great work! More

Very fast service! The team was grate. Got checked in vehicle was in and out in no time and back on the road! Thanks Kia service dept.I'll be back. The team was grate. Got checked in vehicle was in and out in no time and back on the road! Thanks Kia service dept.I'll be back. More