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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,426 Reviews

2,426 Reviews of Lou Fusz Kia - Service Center

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September 26, 2018

Service Appointment Service advisor Zach Lentz is the best. He is why my wife and I keep coming back to Lou Fusz Kia. He always goes out of his way to make sure we are ha More

by DAVIDFRALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
September 24, 2018

Professional and friendly The staff is rofessional and friendly. The waiting area is always inviting and clean. I will continue to take my car to Lou Fusz Kia. More

by edgellholly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Derleth
September 24, 2018

Great People! Great Service! Had a appointment at 08:30 pulled in the service area! Zack comes too my car and greeted me shook my hand and says welcome too Lou Fusz Kia! We then w More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
September 24, 2018

The Best The personnel is friendly and efficient and the waiting area is top notch with all of the amenities they offer! I would and have recommended Lou Fusz More

by MMSCHALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cerva, Crystal Cody, Zack Lentz
September 23, 2018

Oil change and inspection Service was completed and van was ready when promised. Staff was responsive to service request and called me to let me know what needed to be done. More

by RINGERRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Passenger door replacement We brought our Ascent in to have the back passenger door replaced. The service department were easy to work with. They finished the work a few days More

by Nathan4462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Derleth
September 20, 2018

Outstanding customer service Zach is an outstanding customer service advisor his customer service and is beyond reproach. Even the other members of a team seem to be very customer More

by sch9892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz,
September 18, 2018

Oil change Great service department. They take exceptional care of their customers, really listening to our concerns. Making sure they ask a lot of questions s More

by lindap4581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Zac, Lucas
September 17, 2018

New Digs All work was done well (three days out). Took care of some routine maintenance. Only issues I have had with my 2012 Soul are cosmetic.. trim falling More

by RUDISC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Oil change Great place for getting a new car and service plans. I was a little shocked that a replacement key fob is $375 so be extra careful with those... More

by SHANE054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
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