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2,426 Reviews of Lou Fusz Kia - Service Center
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October 09, 2018
Fantastic service department I know when I go to the service department they will do their jobs fantastic and They won’t stick me with things I really don’t need I appreciate I know when I go to the service department they will do their jobs fantastic and They won’t stick me with things I really don’t need I appreciate all of them they’re friendly kind and do a good job More
by mrsb3939
Verified CustomerEmployees Worked With
Kevin Derleth, Nicci Pollard
October 08, 2018
Service Best customer service ever. Kevin was great to work with. I feel like family when I go to this dealership. The whole staff always remembers me. Best customer service ever. Kevin was great to work with. I feel like family when I go to this dealership. The whole staff always remembers me. More
by queenb765
Employees Worked With
Other Employees :
Michael Feinstein , Mike Cerva, Kris Portnoy, Kevin Derleth
October 08, 2018
excellent service from start to finish. i received prompt and professional service from both Andy and Zack. my repair job was done in just a few hours and they went above and beyond. very sa i received prompt and professional service from both Andy and Zack. my repair job was done in just a few hours and they went above and beyond. very satisfied and will definitely go to Lou Fusz when i purchase my next vehicle. More
by mark
October 08, 2018
Service appointment I expected to be there at least 2 hours in order to get everything completed. The maintenance was completed in about an hour and I was out the doo I expected to be there at least 2 hours in order to get everything completed. The maintenance was completed in about an hour and I was out the door. More
by jcslilsis00
Employees Worked With
Nicci Pollard
October 08, 2018
Best service! These guys always have the best costumer service and i am delighted to be a Kia costumer! Always the best service! You never leave with unanswered que These guys always have the best costumer service and i am delighted to be a Kia costumer! Always the best service! You never leave with unanswered questions. More
by livelovelish23
Employees Worked With
October 05, 2018
Service left much to be desired I have been to several Kia dealerships for servicing my vehicle and this dealership did not meet my expectations. I went in for an oil change, tire r I have been to several Kia dealerships for servicing my vehicle and this dealership did not meet my expectations. I went in for an oil change, tire rotation, to check my brakes which were squeaking and to perform a requested update. They stated that they also performed a multipoint inspection at no cost and a vehicle wash and vacuum at no cost. Generally when I receive a multipoint inspection I receive a full printout with everything that was looked at and it's current condition, however I received nothing at this time. Generally when I have my tires rotated I am also told the tread depth of my tires and their condition, however no information was given to me about my tires. It was also extremely obvious to me that my car was neither washed nor vacuumed during this visit. Overall a very disappointing visit and I will not be returning for further service needs. More
by kew14
Employees Worked With
Kevin Derleth, Nicci Pollard
October 05, 2018
great service as usual Every time I come to the Kia service area I get great service!! I wouldn't go any where else!! They know me when I come there for service. They always Every time I come to the Kia service area I get great service!! I wouldn't go any where else!! They know me when I come there for service. They always treat me great. More
by ROSEH2010
October 02, 2018
Amanti Electrical issue Zack Lentz insured that we were able to find after market part to repair an electrical lock issue for an Amanti that no longer is made and no longer h Zack Lentz insured that we were able to find after market part to repair an electrical lock issue for an Amanti that no longer is made and no longer has parts available. He & Chris in Service made it happen. More
by JFBECKER
Employees Worked With
Zack Lentz
October 02, 2018
Quicketst Service I've ever had! I went in before work for a software update on my Optima. The job was completed in less than half an hour! I didn't have to take any time off work. I went in before work for a software update on my Optima. The job was completed in less than half an hour! I didn't have to take any time off work. More
by mark.hopper
Employees Worked With
Zack Lentz
October 02, 2018
Great Service Everytime! Everytime I come here I get great service and always in and out. Zack is so friendly and says what is getting done and estimates a time and is always Everytime I come here I get great service and always in and out. Zack is so friendly and says what is getting done and estimates a time and is always on the money. I will definitely recommend to go here! More
by Mwilliford09
Employees Worked With
Zack Lentz
