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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,493 Reviews

2,493 Reviews of Lou Fusz Kia - Service Center

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August 03, 2024

Friendly, prompt, above & beyond service every visit. Every visit always meets my expectation. Service with a smile! More

by jamieagilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Lou Fusz Kia responded

We glad that our service department has always met your expectations!

August 03, 2024

Everyone was very helpful and the work was done quickly. We are very happy with the service. More

by bridgid.lamear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was an excellent one!

July 17, 2024

Kia is always very friendly and explains well what needs to be done. They never try to say get you to have unnecessary work completed. More

by Kia Fan 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 11, 2024

I took my car in to fix the back right seat getting jammed. They fixed it and all went well. Well, turns out in doing so they broke my back left seat which was not previously broken. I called to ask th More

by cpa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 28, 2024

I purchased a used 2017 Toyota Corolla LE from Lou Fusz in May, after the purchase I noticed some issues that should have been caught in the inspection when the car was detailed and serviced, one was a cra More

by Ray1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 26, 2024

Brandi Hertweck she’s the best. I only want to work with her. She made experience wondering and listened to my concerns and kept me updated. Only want to come back because of her More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Jul 10, 2024 -

Lou Fusz Kia responded

We're thrilled Brandi was able to take care of your needs!

June 21, 2024

The service department is always friendly and helpful. I dropped my car off and the repair was finished before my actual appointment. More

by sbrown48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 24, 2024 -

Lou Fusz Kia responded

We're happy to hear your service experience with us was a great one!

June 20, 2024

I especially liked working with Kirsti Cook. She was vey helpful in answering my questions about the maintenance I had before taking my KIA on a road trip. More

by JUDITHO303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
June 18, 2024

I was satisfied with the entire oil change appointment and the added free car wash. More

by shirleyeagledays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 19, 2024 -

Lou Fusz Kia responded

Thank you for the review!

June 18, 2024

Its clean and the serviced my car in a reasonable time. Never had an issue. More

by berman4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Jun 20, 2024 -

Lou Fusz Kia responded

Thank you for the review!

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