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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,429 Reviews

2,429 Reviews of Lou Fusz Kia - Service Center

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January 20, 2019

Maintenance- Transmission Fluid Exchange;Induction;Oil;Bulbs Service and Personnel are the best. I was kept aware of recommendations and findings so that my Kia is fully operational and running smoothly. It fe More

by KiaRio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician who serviced my Kia, Zack Lentz, Nicci Pollard
January 16, 2019

Always awesome! Have been there 3 times now and every time is great! They always seem very knowledgeable and inform you of what is going on. They fix issues fix issue More

by howard_hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
January 16, 2019

Everything complete when they said it would be. Excellent job if I ever need service work completed on my Kia I will take it to Lou fuze Kia in Creve Coeur St. Louis Missouri More

by evantranen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
January 16, 2019

Oil Change & Service Everything was awesome except they forgot to vacuum my car. It was a busy day, so it's hard to complain about it, but I was really looking forward to More

by ReneeE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
January 15, 2019

MADE ME FEEL WELCOME QUESTIONS I ASKED WERE ANSWERED. MY CAR WAS IN AND OUT IN A GOOD TIME FRAME, I REALLY LIKE NOT GOING OUTSIDE TO FIND MY CAR WHEN IT WAS DONE BECAUSE More

by kdhudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 14, 2019

Service Great service as always. Everyone is always helpful and pleasant. Appreciate the text messages with progress and payment information. Would recommend More

by brittanygries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Lucas Sellers
January 14, 2019

Awesome Service The service department at Lou Fusz Kia is awesome! The staff is always ready and willing to go above and beyond to assist me in whatever my care servi More

by jasontsefrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth
January 09, 2019

Fixed Quickly Early appt, Quick, easy communication through text. Found a problem . Lentz and Harris had it fixed before I could get to work. I was able to pay eas More

by DTHILL129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris Tech, Zack Lentz
January 09, 2019

Excellent service Quick professional service, friendly environment. Zack is awesome and a pleasure to work with always goes the extra mile to insure I am completely sat More

by BJOHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 07, 2019

Very unpleasant My appointment as at 7:30 am for just an oil change and wasn't done until 9am. The lady at the front dest in the service area was very rude. I will ne More

by kelseymergenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nichole Derleth, Nicci Pollard
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