Lou Fusz Kia - Service Center

Service is great. Employees are helpful & flexible the best they can be. Honest too. Thank you! Employees are helpful & flexible the best they can be. Honest too. Thank you! More

This Service Department is the BEST IN ST. LOUIS! Always informative, letting you know exactly how much services will cost, offering available coupons and discounts, and letting you know your LOUIS! Always informative, letting you know exactly how much services will cost, offering available coupons and discounts, and letting you know your options. Yes, they actually have a conversation with you about your precious vehicle. No, I don’t go anywhere else . . .No, I won’t go anywhere else. More

Everyone we interacted with at Lou Fusz Kia was great! The sales team was patient and responsive, even responding to my texts over the 4th of July holiday. Everyone went above and beyond to help us find t The sales team was patient and responsive, even responding to my texts over the 4th of July holiday. Everyone went above and beyond to help us find the right car for our family. More

We really enjoyed our experience buying our first Kia Sorento, but after only 4 months of having that vehicle we were involved in an accident that resulted in a total loss. When we came back to purchase Sorento, but after only 4 months of having that vehicle we were involved in an accident that resulted in a total loss. When we came back to purchase another Sorento, we were treated with empathy and compassion and that really stood out to us! More

Very friendly . .Very fast and efficient had all the maintenance that was needed... They have always done a very good work...Always feels loke a brand new car when I .Very fast and efficient had all the maintenance that was needed... They have always done a very good work...Always feels loke a brand new car when I drive away Feels great! More

In and out in less than 2 hours for recall/warranty work. Was prompt and quick Was prompt and quick More

Dealership was very clean and well maintained. Service was fast and efficient. I don’t take my car anywhere els. Service was fast and efficient. I don’t take my car anywhere els. More

If I could give a rating of zero, i definitely would. The worst service deportment I’ve ever had to deal with. The worst service deportment I’ve ever had to deal with. More

We had such a great experience with Lou Fusz! Fantastic communication, and the valet service was so convenient on a work day! Fantastic communication, and the valet service was so convenient on a work day! More

I had an appointment for my car to go in to be checked and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called and finally told me oh we'll get it in in 15 minutes finally they got the car in I said that they didn't have the part to repair it the next time I was supposed to come back in the morning think I said they'll let me know when they come apart comes in so park came in and it was there by 7:00 they told me to come in by 8:00 they'll give me out within 15 minutes so I went there about 8:00 8:15 had to be at work at 10:00 waited and waited and waited until about 9:35 had to rush out to be at work at 10:00 More