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2,429 Reviews of Lou Fusz Kia - Service Center
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February 23, 2019
Best Service Team The Service Team are always fast and efficient. The team always goes above and beyond. I can always count on Andy, Zack, Kevin, and Lucas to do their The Service Team are always fast and efficient. The team always goes above and beyond. I can always count on Andy, Zack, Kevin, and Lucas to do their very BEST! More
by TGTOLLEY
Verified CustomerEmployees Worked With
Other Employees :
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
February 22, 2019
Maintenance Thank you to the guys at Lou Fusz Kia! This whole process from buying my car to the maintenance of it has been smooth and painless. Shuttle driver was Thank you to the guys at Lou Fusz Kia! This whole process from buying my car to the maintenance of it has been smooth and painless. Shuttle driver was super nice as was everyone! More
by SKHOSSELTON
February 21, 2019
Repair I think I was over charged was going to call today had 1 ballpoint and 2 U joints fixed got the call at About 12:30 truck was done at five and was cha I think I was over charged was going to call today had 1 ballpoint and 2 U joints fixed got the call at About 12:30 truck was done at five and was charged $1151.45 for labor of $250.00 a hour? Can’t be correct I always go back to the dealer for my repair work but I am rethinking this More
by craig.dehart
Employees Worked With
Zack Lentz
February 21, 2019
Oil and filter change I appreciate that Zack and the other service advisors come to the waiting area and update on the progress of service work being done. Considerate Beh I appreciate that Zack and the other service advisors come to the waiting area and update on the progress of service work being done. Considerate Behavior. More
by GARDO137
Employees Worked With
Zack Lentz
February 19, 2019
I appreciated being kept up on the status of my repair. I had what I thought would be a minor repair that wound up taking a long time for various reasons such as sending away for parts for an older vehicle. I had what I thought would be a minor repair that wound up taking a long time for various reasons such as sending away for parts for an older vehicle. However Sam and Dave kept me and my insurance man updated. The repair was beautiful. More
by nancyvalko
Employees Worked With
Dave and Sam at Lou Fusz collision center
February 15, 2019
All good Everyone did a nice job for me, I have both of my Kias serviced at Lou Fusz, bought them there as well, will do so again Everyone did a nice job for me, I have both of my Kias serviced at Lou Fusz, bought them there as well, will do so again More
by MARCEFISHER57
Employees Worked With
John, service tech, Zack Lentz, Kevin Derleth
February 15, 2019
Accomidations Appreciated I always have a good experience with the service department at Lou Fusz. The shuttle service offered was so helpful as to not interrupt my work day. E I always have a good experience with the service department at Lou Fusz. The shuttle service offered was so helpful as to not interrupt my work day. Even though I didn't call before pick-up I was able to check out and hit the road without hardly taking up any of my lunch break. More
by jcourtway
Employees Worked With
Zack Lentz, Nicci Pollard
February 15, 2019
Great Service Always helpful; always a pleasant experience! Whether it's diagnosing/fixing warranty issues or regular maintenance, Kevin and Zach do a great job! T Always helpful; always a pleasant experience! Whether it's diagnosing/fixing warranty issues or regular maintenance, Kevin and Zach do a great job! Thank you, both! More
by redjr0873
Employees Worked With
Zack Lentz, Kevin Derleth
February 15, 2019
Lou Fusz Creve Coeur Service is AWESOME The service team is ALWAYS extremely accommodating when either of the THREE Kia vehicles we currently own (all purchased from the Creve Coeur location The service team is ALWAYS extremely accommodating when either of the THREE Kia vehicles we currently own (all purchased from the Creve Coeur location) needs service). The mechanics are experts and keep our vehicles road ready. The service advisors ALWAYS get us in and answers any questions we have. Recently, Zach and Lucas in particular, went above and beyond to provide exceptional service. My 2012 Sorento needed over $2500 in repairs, but I LOVE my truck!!! Zach told me what had to be addressed immediately, and what could wait. It took three service visits to complete the work. My ride home showed up about 20 minutes past closing the night I dropped my truck off for that last service. Lucas volunteered to stay with me, never making me feel rushed or a bother. Bottom line. As a woman dealing with auto services, the Creve Coeur Lou Fusz service team individually and as a whole are standouts locally and beyond. I trust and appreciate them immensel??😉 More
by D_UCHESS08
Employees Worked With
Other Employees :
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
February 13, 2019
Great service Zach and the service guys got me in on a Saturday so that my daughter could return to Mizzou in a safe and serviced car. Zach and the service guys got me in on a Saturday so that my daughter could return to Mizzou in a safe and serviced car. More
by bruce.kessel
Employees Worked With
Zack Lentz
