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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,429 Reviews

2,429 Reviews of Lou Fusz Kia - Service Center

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March 10, 2019

my problems still being ignored after 5 yrs I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the c More

by RED.DWARF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Day
March 09, 2019

Late fall oil change My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice More

by LIZMCFOWLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Hunolt
March 08, 2019

Service Department is great Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to an More

by Nichole.kless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
March 08, 2019

vehicle service/repair Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
March 08, 2019

Superior Service-Exceptional Customer Service Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next More

by vlafaye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
March 08, 2019

GREAT SERVICE FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVER More

by imtete24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
March 07, 2019

Quick and efficient Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another d More

by chas_lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
March 06, 2019

Excellent Service All of the advisors are GREAT! Always very helpful and professional. I would like to see the service department AUTOMATICALLY APPLY online savings More

by lautem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Customer Service Great customer service and the team was awsome! I had no wait time. My car was ready with in hour and half. I would recommend this location! More

by cadizloftin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
Mar 06, 2019 -

Lou Fusz Kia responded

Thanks for the great review! We will see you next time!

March 03, 2019

Awesome I never thought I would enjoy getting my cars worked on but, the crew at Lou Fusz Kia make it an awesome experience. Every time I call or stop by, the More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

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