2,429 Reviews of Lou Fusz Kia - Service Center
my problems still being ignored after 5 yrs I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the c I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the car is warming up on a very cold day, if I get stuck in traffic the temp meter starts going back down. I never had a car with this or even heard of this before. I've had it in with this complaint many times. Because this is a more difficult problem to duplicate it has been ignored over and over again. Changing the coolant has not helped at all. Lou Fusz service has had it in on very cold days but has not taken the effort to sufficiently investigate. This bad service will have an effect someday on where I buy my next car. Not there. More
Late fall oil change My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice More
Service Department is great Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to an Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to anyone. More
vehicle service/repair Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was done. More
Superior Service-Exceptional Customer Service Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next service appt. More
GREAT SERVICE FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVER FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVERYONE More
Quick and efficient Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another d Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another day. More
Excellent Service All of the advisors are GREAT! Always very helpful and professional. I would like to see the service department AUTOMATICALLY APPLY online savings All of the advisors are GREAT! Always very helpful and professional. I would like to see the service department AUTOMATICALLY APPLY online savings without my having to ask for them or present something.. I spent $245.00 last Saturday. It appears from the online savings that I could have gotten oil change/tire rotation for $52.95 and/or save $25.00 on my $245.00 bill. :-( This is the second Kia I have purchased from this dealership. Isn't my loyalty to the brand and dealership worth something????? More
Customer Service Great customer service and the team was awsome! I had no wait time. My car was ready with in hour and half. I would recommend this location! Great customer service and the team was awsome! I had no wait time. My car was ready with in hour and half. I would recommend this location! More
Awesome I never thought I would enjoy getting my cars worked on but, the crew at Lou Fusz Kia make it an awesome experience. Every time I call or stop by, the I never thought I would enjoy getting my cars worked on but, the crew at Lou Fusz Kia make it an awesome experience. Every time I call or stop by, they treat me like the most important customer they have. More