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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,429 Reviews

2,429 Reviews of Lou Fusz Kia - Service Center

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March 21, 2019

Nearly perfect experience I have have my car with Lou Fusz twice in the last month and the service is exceptional. I gave it four stars because I paid to get my tire plugged ye More

by eroberts1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in collision
March 18, 2019

This was the 15,000 mile check. The dealership was ready to take my car in at the appointment time. I was kept informed during the service. The entire process was done quickly and I More

by Happy Niro Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson, Zack Lentz
March 18, 2019

Lucas is very helpful! Lucas S managed my appointment and was happy to save me lots of money by reviewing the rebates, coupons and promos I brought in. My car was serviced a More

by musikproStL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
March 16, 2019

Great Service Department The service department gentlemen are always friendly and helpful. Very courteous, Their refreshment center offers coffee and soda, so if you have an More

by KATHIRE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
March 15, 2019

Good as usual I was happy as usual with the service department. The waiting area is awesome. I live the free snacks and soda. I will keep coming back. More

by laurengilbertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

March 13, 2019

Awesome! Service was performed and requested in a timely manner. This is my 2nd car purchased from Lou Fusz and won't be my last. Again, Awesome! More

by FOXYWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

March 13, 2019

Great Service All of the staff is wonderful. Anytime that I schedule an appointment they offer me shuttle service and have a fully stocked refreshment center. Absol More

by JESSICAKAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

March 13, 2019

Satisfaction Quality products, service, and personnel. A fair price. Wonderful facility. I wouldn't go anywhere else. Also a good location. No problems in several More

by dannyc1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

March 13, 2019

Excellent follow up to correct an issue I appreciate the customer focus and attention. I feel welcome every time I visit and they work with me to get everything fixed to my satisfaction. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

March 12, 2019

Fabulous Come here for all your needs. I had several recalls on my car and required some maintenance. The staff was extremely helpful and nice. Made my day. More

by twhite699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

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