Lou Fusz Kia - Service Center

A little difficult to get in for an appointment and to get someone in the service center to answer the phone. Once, I was was able to finally get in the service was excellent. get someone in the service center to answer the phone. Once, I was was able to finally get in the service was excellent. More

Great experience. Very friendly and helpful.The waiting area is very comfortable and clean.My car sparkled. Very friendly and helpful.The waiting area is very comfortable and clean.My car sparkled. More

The staff are friendly and helpful. I love the lounge and that they wash/vacuum my car each time I visit! I love the lounge and that they wash/vacuum my car each time I visit! More

Came in for an oil change and tire rotation and was not disappointed. Quick and easy disappointed. Quick and easy More

I have always had a great experience at this dealership. Their service department communicates well and respectfully. I would recommend them for service on your vehicle. Their service department communicates well and respectfully. I would recommend them for service on your vehicle. More

I went in for a $50 oil change and a free alignment check. I am then recommended to spend over $600 on additional services. One service was for GDI cleaning... my car has MPI, not GDI. Even if I did ha check. I am then recommended to spend over $600 on additional services. One service was for GDI cleaning... my car has MPI, not GDI. Even if I did have a GDI the cleaning they do would not be effective. Doing a fuel additive is a waste of money, the reason why GDI's have carbon build up is because fuel never passes over the rods. So, the fuel additive would never touch the rods to clean the carbon. The best way to clean the carbon is with a walnut blast, and with the overpriced scam artist at the dealership, it would probably be in the thousands if they even offered such a service. They also wanted to clean the throttle body, which is $9 cleaner and less than 10 minutes of my time. Also, wanted to change the air filters, which were brand new in my car. I expected this when I arrived, from the salesman and manager who sold me the car to the service center they promised one thing and delivered another. Do your homework and know something about your car; otherwise, expect to be taken advantage of at this car dealership. More

excellent service department. Rodney was great to work with. Helped me deal with another matter in a professional and speedy way. I was grateful for that. Rodney was great to work with. Helped me deal with another matter in a professional and speedy way. I was grateful for that. More

I came early at 9:45 my initial appointment was 10:30 and it took almost three hours for my car to get a simple oil change. Multiple people were in and out and I was sitting and late for work it took almost three hours for my car to get a simple oil change. Multiple people were in and out and I was sitting and late for work More

Andy met me at my car escorted me too the desk and we discussed the service I was getting! He showed me the waiting area! He kept me informed of the progress entire time I waited! Great Job discussed the service I was getting! He showed me the waiting area! He kept me informed of the progress entire time I waited! Great Job More