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Lou Fusz Kia

St. Louis, MO

4.6
4,323 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,323 reviews

December 28, 2023

Zach took great care of my vehicle and my concerns. He made the check in experience smooth and kept me updated on the status of my maintenance. More

by stevewms1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 02, 2024 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

December 27, 2023

Smooth process with no pressure! Made it easy to buy the new car. Would buy from them again. More

by rjlaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Humphrey
Jan 02, 2024 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 27, 2023

The transaction was smooth. Josh was clear and efficient with communication. We would rely on him again. More

by aribbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jan 02, 2024 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 27, 2023

Great customer service, very friendly people, and great knowledge on the car I was looking for. More

by mikebrown1573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

December 26, 2023

Service was fast, Everything I ask for was done. I had a good experience with the dealer. This was my first service at the dealer, since I Bought the car. More

by jerwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnson, John Daniels
Dec 27, 2023 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 24, 2023

Great service Good prices The dealership is clean and the service is prompt and give what is promised More

by chef112771
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 24, 2023

We were met with such patience and enthusiasm! So thankful for our experience. Thank you!!! More

by jessica98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 23, 2023

Everything was completed on time as promised, the car was actually ready earlier than expected! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service department was great!
Dec 27, 2023 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 22, 2023

Overall good but could use more communication on timing. I called to check on status over 4 hours after the appointment time and was then asked for approval to do work, I was under the impression it would h More

by jdauping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
Dec 27, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

December 22, 2023

Great shop, scheduled appointment on line. Friendly and did a quick service along with a wash for the road. More

by p.farrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

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