Lou Fusz Kia

OVERWHELMED I pulled up and Mr. Shepard came out of the front door he assisted me with parking my car and I stepped out and he had the most pleasant smile as he w I pulled up and Mr. Shepard came out of the front door he assisted me with parking my car and I stepped out and he had the most pleasant smile as he walked toward me. Mr. Shepard introduce him self and said how may I help you, because of his friendliness I proceed to let him talk to me about buying a car. I was only coming to look at the cars and see how much one would cost me, because my transmission had just gone out on my SUV and I was not prepared to by a new vehicle for I had no money to put down and I didn't know how my credit was either, but Mr. Shepard assured me that he could help and he did just that. I'm so thankful for salesmen who really look out for people and not just try to make a sale. Excellent Job Mr. Shepard More

Deceptive I chose this dealership because I had a confirmed offer of financing by a third party that was specific to this dealership only. At the very beginnin I chose this dealership because I had a confirmed offer of financing by a third party that was specific to this dealership only. At the very beginning of negotiating the salesman told me that the dealership financing was a better deal than what I brought in. He stated that if I used their financing I would get $1000 off the car I was interested in. I repeatedly requested the price of the car, what my trade-in would be and what per cent loan was being offered. It took about an hour to get the trade-in value (Toyota 4Runner that had been purchased at a different Toyota Dealership). It took about 90 minutes to get the price of the car from the salesman. Then the problems began. I could never get an answer as to what the loan rate would be. Dealer said it would depend on my credit score (of course!) and that they would not run my credit until I was sure this was the car I wanted and we had agreed on a price. He showed me a pre-printed table of different loan rates, loan duration (months) and approximate monthly payments. Again he said that he could not be more specific until he ran my credit and that he did not want to do that because inquiries would impact my credit score. So we went back to the price of the car. The price was higher than what TrueCar.com said I should be paying. In fact, I printed the TrueCar.com Certificate from the salesman's computer because he/ his manager didn't believe me. More delays, discussion back and forth between salesman, manager and myself. This took about another hour. Finally, they agreed to honor the TrueCar.com Certificate for the recommended price of the car. Then they told me that I would no longer receive the $1000 off the car price for using their financing. That somehow that $1000 was "wrapped up in the TrueCar.com recommended price for the car". That was enough for me. I didn't feel that this was a dealership that I could trust. Also, they DID run my credit after saying that they were not going to. That inquiry dropped my credit score by three points. More

I had dealings with the internet sale people. Their prices are good and up front( Trucar). I had 5 questions and they were all answered in full and very quickly. Great way to buy a car! prices are good and up front( Trucar). I had 5 questions and they were all answered in full and very quickly. Great way to buy a car! More

The moment I walked on the lot everyone was nice and very personable.The price for the vehicle we picked out was fabulous and the dealer had the color that i was looking for in stock.Overall it was the best personable.The price for the vehicle we picked out was fabulous and the dealer had the color that i was looking for in stock.Overall it was the best experience I have ever had when buying a car. Thanks for such a nice change in car buying ! More

After six months of research into a new car purchase, my husband and I settled on a KIA Sorento EX V6 and we are loving this SUV. My experience with Lou Fusz KIA was fantastic from start to finish. Not only husband and I settled on a KIA Sorento EX V6 and we are loving this SUV. My experience with Lou Fusz KIA was fantastic from start to finish. Not only was our salesman, Charles Wagstaff, a great listener intent on meeting all expressed desires for our new car, but he was also personable, efficient, and well educated in all aspects of car design and functionality. We encountered the same efficiency and friendliness in the finance department without the slightest pressure to purchase extended warranties etc. We were also pleased with the reasonable purchase price, final detailing, and a full tank of gas. Charles made sure we had adequate instruction on using all car options and has followed up with us since our purchase to see if we had any additional questions or needed assistance of any sort. We highly recommend this dealership. More

I was extremely happy with the internet specialist,Jessica Lipe, and my salesman, Mike Light. The person that was not as helpful was the sales manager.(didn't get his name) As I saw on an specialist,Jessica Lipe, and my salesman, Mike Light. The person that was not as helpful was the sales manager.(didn't get his name) As I saw on another review, my husband and I had a hard trade-in also. We were first interested in leasing, but was told by the F and I manager that this was not possible because of our trade. We informed the manager that we were still interested in buying and that we were approved already through our credit union. He was quite rude and explained that the credit union doesn't explain everything about the loan. HUH? The fiance guy never tried to sell us the car nor did he try to fiance us, AT ALL. I had did the credit information on line, so he new everything before my husband and I had gotten there. We were ready to buy, and was never offered any suggestions other than we would have to put down $3,000 dollars. He never gave us any fiance numbers or attempted to find us a bank that would get me a car. We left the dealership upset and confused. I called my credit union and they were willing to give us more money to buy a car,as we told the manager when we were there. We went to another dealership that gave me more for my trade, and I purchased a new car that was more than the optima I found at Lou Fusz. THe fiance manager totally dropped the ball on this sale. Mike the salesmen againg was GREAT, and so was Jessica. I would recommed this dealership, but they have to get rid of that fiance guy. I really wanted to own that 2012 Optima, but I'm much happier with my 2012 Sonata. More

I found a car I really liked online, and on my first trip to Lou Fusz Kia, I bought the car I found because of David Wynn. He was definitely the nicest salesman Ive dealt with in the last years. David wa to Lou Fusz Kia, I bought the car I found because of David Wynn. He was definitely the nicest salesman Ive dealt with in the last years. David was extremely helpful and showed me every detail of the Carfax, explaining everything about the car. Just the overall experience with him was great, he made me comfortable and let me know if things didn't turn out how I wanted, it was fine for me to walk away and reassess what i needed to do. That proved to me he wasn't going to lie or scam just to get me in the car, he wanted to make sure I made the choice that was right for me, and would be in my best interest. I would personally recommend David Wynn and Lou Fusz Kia to find your next car, neither will disappoint you. Very pleased customer, Tony More

I am very happy with the way Mike Light handled everything. We came in with a hard trade-in. He worked with us and we got the best deal we could for our trade. I left with a 2012 Kia Sportage. Mike everything. We came in with a hard trade-in. He worked with us and we got the best deal we could for our trade. I left with a 2012 Kia Sportage. Mike is a really nice guy and he will do everything he can to make sure you leave happy. He even set up my phone and showed me all the fun things with my new car. More

My husband and I just purchased a Forte from Lou Fusz Kia. We love it. The salesman, Mike Light, was great. He helped us get a great deal on a new car that is going to save us lots of money. It was a low Kia. We love it. The salesman, Mike Light, was great. He helped us get a great deal on a new car that is going to save us lots of money. It was a low pressure enviornment and everyone was very nice. More

I walked in to the Kia dealership without knowing anything about the Kia vehicles. My salesman Charles Wagstaff went through the different vehicles in detail; to make sure it met my needs and wants anything about the Kia vehicles. My salesman Charles Wagstaff went through the different vehicles in detail; to make sure it met my needs and wants in a car. I ended up purchasing a 2012 Kia Optima the whole process of looking at cars, negotiating, financing, and delivery of car went well. My experience of purchasing this car was relaxed and smooth environment that I enjoyed. I would recommend this dealership or at least Charles Wagstaff made my visit to Lou Fusz Kia an excellent car buying experience. More