Lou Fusz Kia

Quick, easy and very personable We originally came to look at a different car we saw on their website, b after taking it for a test drive we realized it wasn't for us. We sat down wi We originally came to look at a different car we saw on their website, b after taking it for a test drive we realized it wasn't for us. We sat down with Steven Bedell to see if there was anything else in our price range and found a car that he thought he could get the manager to knock the price down on. We took it for a spin and knew it was the one for us! His persistence is the reason I have the perfect car now and he was very personable and a pleasure to work with the whole time. I would highly recommend the Lou Fusz Kia dealership! More

Excellent Experience! Mike Cerva was friendly and great to work with. I felt like he worked extremely hard to find exactly what I was looking for. Customer service was exce Mike Cerva was friendly and great to work with. I felt like he worked extremely hard to find exactly what I was looking for. Customer service was excellent! This was my second purchase from Lou Fusz Kia and I highly recommend them! More

Great purchase experience Our new Kia Soul purchase with Lou Fusz Kia was great from beginning to end. Mike Carroll was our salesman, and he communicated very well what we nee Our new Kia Soul purchase with Lou Fusz Kia was great from beginning to end. Mike Carroll was our salesman, and he communicated very well what we needed to know without making us feel pushed in any way. Actually, we both agree that he is one of the only salesmen we have ever dealt with who didn't take the conversation into all kinds of non-related topics, so it was a real pleasure dealing with him. He is super-knowledgeable about the Kia products and very enthusiastic. Tracy Floyd got us through the credit application process very quickly and, again, without making us feel pressured or pushed to purchase additional products or services. Thanks for a very good experience, and we will be glad to refer others to Lou Fusz Kia. Dennis and Elaine Treadway More

Outstanding customer service I just purchased a Nissan Rogue, my salesman Juan was wonderful, the finance mgr Mike worked very hard and got me a unbelievable trade in deal finance I just purchased a Nissan Rogue, my salesman Juan was wonderful, the finance mgr Mike worked very hard and got me a unbelievable trade in deal financed with all the perks that would cover me as long as I own the vehicle. I have found a place that have earned my business for all future purchases...I left a happy, satisfied customer....If you are looking for professionals that don't treat you like a earned sales commission go and ask for Juan G & Mike in finance and tell them Robin sent you. Robin H. More

Joe Lehne was just what I needed! I had an absolute wonderful experience at Lou Fusz Kia. I was in need of a car for my son. Joe Lehne was not only helpful, but very polite and court I had an absolute wonderful experience at Lou Fusz Kia. I was in need of a car for my son. Joe Lehne was not only helpful, but very polite and courteous. Joe didn't hassle me, just helped me out. It was a quick and pleasant experience. One of the best car buying experiences I have ever had. I appreciate that and Lou Fusz Kia will be the first place I look next time I need a car. Joe Shepard, the finance manager was also very helpful as well. I enjoyed my time with him too. More

fantastic Mike Cerva and Charlie are the best ever salesman. I have worked with Zack in service and Lou Fuz has the best people and customer service. They are g Mike Cerva and Charlie are the best ever salesman. I have worked with Zack in service and Lou Fuz has the best people and customer service. They are great. More

Fantastic I am so glad I bought my Kia Soul at Lou Fusz. Every time I bring my car in for service the personnel always advise me of what my vehicle requires to I am so glad I bought my Kia Soul at Lou Fusz. Every time I bring my car in for service the personnel always advise me of what my vehicle requires to keep it in the best running condition. They are friendly and eager to help me with any questions I may have. Sam always greets me with my name and a smile. Makes me feel like I'm not just a customer but a part of the Lou Fusz Kia "family". Would recommend (and I have) to anyone that asks! GREAT JOB! More

Not happy Purchased my 2016 Kia Sedona SXL at the end of May 2016. I thought I was buying a "new" car, but after I got home noticed that I had over 4000 miles o Purchased my 2016 Kia Sedona SXL at the end of May 2016. I thought I was buying a "new" car, but after I got home noticed that I had over 4000 miles on the vehicle. Before we left the dealership, Joe Lehne, our sales rep showed us all of the features of the car. He did a great job, was friendly and knowledgeable. When we got to the GPS Navigation system it did not work. Found that someone took the SD card out of the unit. He told us to bring it back the beginning of next week they would fix it. My wife took it in and they couldn't fix it - wrong VIN number associated with the SD. Brought the car back a few days later to have the GPS fixed per their advice. Could not get to work. They ordered a new SD card. About 8 days later unit fixed. Brought car home and started playing with the GPS to load addresses into the unit. Tried to add addresses for my kids in Imperial and Herculaneum, Missouri - GPS can't find the addresses. Tried adding addresses for friends in the city of St. Louis, works fine. Seem's like you always have to wait to get someone to call you. If you're planning to buy a Kia Sedona and if it has navigation in it, but doesn't work - Run as fast as you can. They are a great dealership when you haven't paid for the vehicle but after they receive the check the problems begin. More

Service department I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel as though I'm in good hands with Andy, my service manager. And you can't find a more comfortable waiting room with a selection of beverages and nice chairs to relax in while watching TV and waiting for your vehicle. I bring my Kia here all the way from South St. Louis because I prefer not to use the Kia dealership that is closer to my house. I trust Lou Fusz. More

A wonderful experience and it was a really fast process . Mike was our salesman and he made our experience a nice on. He was very helpful and provided us with a lot of information and keep us informed as t . Mike was our salesman and he made our experience a nice on. He was very helpful and provided us with a lot of information and keep us informed as the buying process was started. More