Lou Fusz Kia

Great customer service Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the de Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the dealership. We love our Kia More

Great lease experience I had a great experience at Lou Fusz Kia. I worked with Charlie Hunolt and Steve Bedell and they were both very helpful and knowledgeable. Thanks as I had a great experience at Lou Fusz Kia. I worked with Charlie Hunolt and Steve Bedell and they were both very helpful and knowledgeable. Thanks as well to sales manager Chad Willis and finance officer John. All very friendly and no pressure. More

Extraordinary Customer Service I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technician I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technicians were very personable. They directed me to the customer waiting area. The service would last about an hour. I was pleasantly surprised. It was like walking into to someone's home. The chairs and couches we super comfy, they offered free wifi and the baseball game was on the tv! The time went by so fast because I was comfortable. I will not be stressed about future appointments! Everything was great! More

Gets better & better. Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of custo Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of customers to a TV. Can't wait for the new updates to the new location and keep up the great work thank you. More

Excellent service. Highly professional. Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impecca Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impeccably. Recommend without reservations. More

Great people to work with This was my 2nd time to buy a Kia. I've dealt with several people and this time Kris Portnoy was the one I had the pleasure to meet. He was a no press This was my 2nd time to buy a Kia. I've dealt with several people and this time Kris Portnoy was the one I had the pleasure to meet. He was a no pressure salesman, just what I like. Very professional. More

Great Service! We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, ti We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, tire rotation and alignment. The service department employees at Lou Fusz Kia have always been helpful, efficient & polite. I know the work done is of high quality. More

Always excellent service from Lou Fusz! I recent bought my 3rd car from Lou Fusz in February. This time a Kia Forte, so I worked with Steve Bedell at the Kia location, who made the buying e I recent bought my 3rd car from Lou Fusz in February. This time a Kia Forte, so I worked with Steve Bedell at the Kia location, who made the buying experience extremely pleasant and stress-free. On Saturday 8/27/16 I brought my car in for it's first service at Lou Fusz Kia (In the past I did service at Lou Fusz Fiat location). I was immediately treated like I had been taking my car there for years. I don't recall the name of the guy who checked me in, but it was 11:30am that day. He was very nice and answered a few questions I had about the car, after having time to break it in. While waiting for my car to be serviced, I asked another gentleman from the service dept. a question about my extra key fab. He, too, was extremely nice and thorough in answering my question, informing me that the fab is covered on my warranty, should it malfunction again. These are the reasons why I will continue to buy any future cars from Lou Fusz. The customer service is outstanding and they make me feel appreciated for my business. Thank you all! More

Quality Service I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for th I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for this vehicle. It is now 2016 and I am getting ready to roll 95,000 miles and Sam (now in the service department), and the rest of the service team, have been extremely nice and helpful over all of these years! Their new location is very clean and easy to get to. Looking forward to working with them for the next 100,000 miles! More

First service Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type i Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type issues that needed to be addressed. My car was finished at the time he promised. And Marcus, who was cleaning another vehicle was kind enough to stop what he was doing and help me locate my car when I couldn't find it on the lot right away. More