Lou Fusz Kia

Great customer service The individuals who helped me purchase my car were great and answered any questions I had. I worked with Sam Day and he helped me get a great car that The individuals who helped me purchase my car were great and answered any questions I had. I worked with Sam Day and he helped me get a great car that stayed within my budget. I totally recommend this dealership! More

Excellent Customer Service My experience was that the service department was timely, professional, thorough and even offered to wash my car. They checked my car and pointed out My experience was that the service department was timely, professional, thorough and even offered to wash my car. They checked my car and pointed out areas of concern. More

Kia Service Dealing with Lou Fusz Kia has always been a pleasure. I am greeted by name and work is always completed on time and, sometime more importantly, I am Dealing with Lou Fusz Kia has always been a pleasure. I am greeted by name and work is always completed on time and, sometime more importantly, I am contacted when it is completed (versus having to call the service department for updates). I hope your reading this Lou Fusz Subaru..... More

Incredible Experience This was the best car buying experience. Charles Hunolt was my salesman, he was very patient and easy to work with. This is my first car and he helped This was the best car buying experience. Charles Hunolt was my salesman, he was very patient and easy to work with. This is my first car and he helped me understand everything. More

Great experience This was a great car buying experience! Our salesperson, Joe Lehne, could not have been more helpful or any easier to work with. The entire staff made This was a great car buying experience! Our salesperson, Joe Lehne, could not have been more helpful or any easier to work with. The entire staff made it an easy and fun process. More

Best Service from Service to Sales We have been a Fusz family for years (Mazda, Cheverolet, Kia, and Subaru). We recently had a 2009 Kia Borrego which we loved. The service department We have been a Fusz family for years (Mazda, Cheverolet, Kia, and Subaru). We recently had a 2009 Kia Borrego which we loved. The service department is always wonderful to deal with. Unfortunately, when the repair bill on our Borrego became price prohibitive, we decided it was possibly time for a new car. Sam Day was outstanding in walking us through the process and helping us get into a new 2017 Kia Sorento. Once again, we are happy Fusz customers and will continue to get the amazing service we expect from the Service department at Lou Fusz Kia. More

incredibly professional and friendly this was the most pleasant car buying experience my wife and I have ever been involved in. I was able to pick the car I wanted and discuss options/pr this was the most pleasant car buying experience my wife and I have ever been involved in. I was able to pick the car I wanted and discuss options/pricing without the "high pressure" feeling I've had with other dealers. More

2017 Kia Sportage Recently purchased a Kia Sportage with the wonderful help of Sam Day. He is very friendly, gets to know his customers, and made me feel very comforta Recently purchased a Kia Sportage with the wonderful help of Sam Day. He is very friendly, gets to know his customers, and made me feel very comfortable with the entire experience. He is very knowledgeable about the Kia products, has a long history with Lou Fusz, and wants to make sure his customers leave extremely satisfied. Sam has a 5 star rating from my husband and I. Joe is the man to see about finance. He explains everything in a way that makes sense, even when you leave the dealership. Very friendly, personable, and you can tell he loves what he does. The reason as to why I did not rate 5 stars is because the only person who was recognized for doing business was my husband. The GM, Mike, was helping with getting rates on my car and never once thanked me or shook my hand. Yes, my husband was doing the negotiations but it was with my money and my husband was not financing. Sam did a wonderful job with his customer service and so did Joe. I just wish the GM would have recognized his true customer instead of pushing me off to the side. Instead, I was being told how big of a deal he was giving me, as if I owed him a thank you. More

Great Service Experience As always the service department provides an excellent service experience. From the moment you drive up to the service bay you receive a smiling face As always the service department provides an excellent service experience. From the moment you drive up to the service bay you receive a smiling face to assist you. The waiting area was very nice complete with snacks and beverages. Visited the showroom and ran into our salesman, Joe Lehne, who immediately recognized us and began a conversation. Special thanks to Jill in the Service Dept. She greeted me when I drove up and assisted us through the process. Granted, we were there for minor maintenance, but that doesn't seem to stop the enthusiasm she had in assisting us. Jill even made sure we were knowledgeable and up to date on the rewards program. It's been over a year since we purchased the 1st Kia at Lou Fusz, and they still treat us as if we were getting ready to make another major purchase. We recommend Lou Fusz Kia to everyone and will continue to do so. The Sorento will be back for service in June and I expect nothing less than excellence (since they pride themselves on excellence) from the folks at Lou Fusz Kia. More

Thanks I want to thank both Joe Lehne and the Joe Shepard. Joe Lehne kept a smile and was very patient even though I was being very thorough. (Lol) Im su I want to thank both Joe Lehne and the Joe Shepard. Joe Lehne kept a smile and was very patient even though I was being very thorough. (Lol) Im sure he was ready for me to go but he never let me know it. Joe Lehne went over and beyond and I left with a car as well as cheaper car insurance. (Yay) Joe made sure that I understood all that was going on. He also answered my long list of questions. Great customer service!!! Joe Shepard was awesome as well. It was late, near closing and he also made sure that I understood what was going on and what I was signing. The customer service was awesome and I will not hesitate to send family and friends to this location. Although everyone I encountered had a smile and ready to assist I insist that you- Ask for Joe Lehne!!!! More