Lou Fusz Kia

Brian was knowledgeable in the car and current offers. He was not overly pushy to make the sale even though I’d imagine he works on commission. Would recommend him and the dealership to family and frien He was not overly pushy to make the sale even though I’d imagine he works on commission. Would recommend him and the dealership to family and friends. More

Always a pleasure to have service performed here! Brad is over the top with the way the service department is managed. Mike the service advisor is awesome to work with. Brad is over the top with the way the service department is managed. Mike the service advisor is awesome to work with. More

Even though they were shorthanded, everyone was pleasant and helpful, and did the best they could. I applaud them for that. and helpful, and did the best they could. I applaud them for that. More

Overall, Lou Fusz is a good dealership, and they are typically pretty helpful. Sometimes, it feels like there is a lack of communication, especially between the advisors and techs. Employees are also co typically pretty helpful. Sometimes, it feels like there is a lack of communication, especially between the advisors and techs. Employees are also constantly on their personal phones and it isn’t super professional. More

We actually had Robert Schulz as our sales professional. He was excellent. He help with retrieving items from our 2024 Telluride that was totaled in the May 16 tornado. He made things easy. He was excellent. He help with retrieving items from our 2024 Telluride that was totaled in the May 16 tornado. He made things easy. More

clean building, friendly and knowledgeable staff, felt like I was being informed without being pushed. I would 10/10 recommend Lou Fusz Kia. like I was being informed without being pushed. I would 10/10 recommend Lou Fusz Kia. More

Everything was great from the moment we arrived. Reggie greeted us, opening the door for us and he was very helpful, professional. Great experience thank you Reggie Reggie greeted us, opening the door for us and he was very helpful, professional. Great experience thank you Reggie More

Everyone from start to finish was very kind and helpful, and answered my questions. It was a pleasant experience. and answered my questions. It was a pleasant experience. More

I put in an online service appointment through the Lou Fusz Kia website 4 days before coming into the shop, stating that I was coming in for a recall, oil change maintenance, and to look a couple pieces o Fusz Kia website 4 days before coming into the shop, stating that I was coming in for a recall, oil change maintenance, and to look a couple pieces of trim that needed to be glued back down. Even though the website appointment expressly stated that I was coming in for the recall (and had a specific button to alert the servicing team that it was for a recall), I was notified that they didn't have the parts and that I would have to come back at a later time to have them complete the recall repair. This is after the car had been in the shop for 3 hours that day. I used the systems provided by Lou Fusz Kia to make the team aware of what I was coming in (VIN locator on servicing website to notify owners if vehicle is under recall, scheduling button to state that I was coming in for recall) and it seems those details just weren't reviewed until after I had dropped off the car. I am disappointed by the teams' nonchalance when I asked if anyone had checked to see if any parts were needed to be ordered for the recall before I dropped off the car. But the team made sure they were able to complete the $400 maintenance package on the vehicle while it was in the shop... More