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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 27, 2021

They leave a nail in my tire, after they said the car is fixed I’m experiencing the same problem that made me take the car to the service department More

by donreggie77
Recommend Dealer
No
Employees Worked With
Camilo O'Campo
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Don, Sorry to hear this! Was the nail in your tire the original problem? Please come back to our service center and we will gladly fix this for you!

April 27, 2021

Always professional and reasonably priced. I have been a customer for 20 years and purchased three new cars in that time. Service is important to me and Lou Backrodt delivers good service. More

by dave_hawes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ramasire
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dave, Wow, 20 years!! Thank you so very much for your business! We certainly appreciate your business!Also, thank you for taking the time out of your day to review us on DealerRater! Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

April 27, 2021

Super professional fast and clean. Will come back for all of my future services and vehicles. Easy process to set up the appointment. My truck was ready before the promised time. WOW More

by VIDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Levy, Justin Wheatley, Chris Potter
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vidale, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience !!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Had a very good experience with Sam. The truck was serviced and returned quickly. I wish you were closer to my home. I’m stuck with Auto Nation in Pines. More

by JoseO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Never disappoints, this is why I continue to service my Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. More

by DESTRELLA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. We are happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

February 26, 2021

I am on my 3rd Bachrodt Mazda, my granddaughter loves her Mazda 5. Ken Vigo, our salesperson, is the most knowledgeable Mazda man ever. Their service department makes oil changes fast and easy with appoint More

by Marykewing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vigo, Judy Perry, Lincoln in service
Apr 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Ken Vigo, we are very happy he is on our team, he is the best!!!! Wow, 3 Mazda's purchased with us! We appreciate you and your business and thank you very much for taking the time out of your day to review us on Dealer Rater! Please stay safe out there!!!

February 26, 2021

Had an issue that was not repaired correctly at a different dealer. Went in and spoke with Ed Mendez. He took the time to listen and understand my concerns. I left my car that morning and it was read More

by bofusric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mendez
January 21, 2021

I always get excellent service from the dealership, whether it is leasing a care or bringing it in for service. They are always very accommodating. More

by fredshar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
January 14, 2021

Excellent experience every time i go there!Staff is Excellent experience every time i go there! Staff is courtesy, quotes are almost to the dollar. Work is superb My car comes out cleaner then it wen More

by dukesdad1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
December 09, 2020

In Coconut Creek, this is The worst service department ever! They NEVER call you back. They can’t fix anything right the first time. Don’t bother making an appointment because even a simple oil change More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them