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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 12, 2021

Prompt service but prices to high. Almost $200.00 for an oil change and tires balanced. I can’t afford those prices and most likely will not be back More

by Verydisatifiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your review. We do use synthetic oil, that would bring the price up on that.We are sorry to lose your business. We do offer coupons through emails. Are you on file with us? That would certainly help with bringing the costs down.

May 11, 2021

I do appreciate the urgency in which my issue was handled. AItought that the part was not in stock it sure came at a timely manner. I received a 'loner' car on the very last day the repairs were to t More

by Socalover12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 11, 2021

Always a pleasure with service and with an organized appt set up for pre paid oil changes. Keep up your good customer service. Thank you. More

by KWH814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Priscilla Macias
May 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 10, 2021

The only person I dealt with was the service person who took my car. They did the oil chance in a timely manner. I was supposed to see Sam, but I never did. I guess I didn't have to. More

by CLEVELANDJOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 09, 2021

Although I’ve had bad experiences in the past, this time was smooth. The waiting area was comfortable and Chris was very helpful and friendly. More

by TORI.MICHELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Tori, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience this time with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 08, 2021

Chris was excellent. Thank you In and out in the estimated time. Everything went smoothly. Would definitely recommend getting car serviced there and having Chris as service rep. More

by RSPALLINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 06, 2021

Chris is always helpful and a pleasure to work with. Had an issue with my truck after oil change, Chris took my truck back in and fixed it in about an hour! More

by TDEMARCO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 06, 2021

As usual, the service was excellent and on time. Special thanks to Camilo for always doing his best to deliver a good service with enthusiasm. More

by Douglas Castillo
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Doug, And as usual, we are thanking you very much for your business and also for taking the time out of your day to review us and Camilo! We love having Camilo on our team, he certainly has made a big impact, since the day he started with us! Thank you again Doug and have a fabulous weekend! Stay safe out there!!!

May 06, 2021

I am pleased with almost everything. Chris, the mechanic, always give great service on my truck. I have used him for years. Sam and Matt in service always go the extra mile. My only complaint this time was h More

by MCDANIEL7063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, in service
May 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Mr. McDaniel, Thank you very much for your continued business over the years, we appreciate you! Additionally, I’d like to thank you for taking the time to review us on DealerRater and for giving us such a great score and review! It means so much to us when we receive positive comments from our customers about our employees, and we are glad to hear about Chris, Sam and Matt, we are very fortunate to have them all on our team!!! Please note that if there is anything we can do to help with your Chevrolet driving experience in the future. We are ALL here for you! Sorry about the high labor cost this time!! Remind Chris the next time you are here...ok? Thanks again for everything! Have a great safe day!

May 04, 2021

Chris was very professional and attended to my car’s issues quickly and adequately. I am very pleased with his courtesy and I will ask for him next time. This was my first experience at this dealership More

by RonnieLbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ronnie, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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