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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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August 18, 2021

Very helpful and efficient. They were in communication with me to resolve the issue that the vehicle was brought in for service. They serviced my 2019 Silverado (oil change) and my sons 2020 Camero oil ch More

by Kvieira0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 18, 2021

My truck had to be towed to the dealership. Matthew contacted me to let me know that they received it, and continued to communicate with me from when they diagnosed the issue until they resolved it. I More

by kwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 17, 2021

Went in for oil change with appointment and took over 2 hours for service. Received car back with no wash of car. Cheaper, faster elsewhere. More

by GONDA496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are so sorry you feel this way. The services do take longer because GM the manufacturer requires us to preform safety as well as recall checks on all GM products. We do apologize that we did not wash your car!

August 17, 2021

Great service I called ahead and they confirmed they had Great service I called ahead and they confirmed they had the part I needed before going to my appointment Courteous and professional service perso More

by Chevylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 17, 2021

I have been using this dealer for routine maintenance on my truck for years now. Always a polite and non pushy staff. Would highly recommend. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Brian, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 15, 2021

I have bought four cars from this dealership in the last 6 years they are reliable and for the most part they have always tried to do the right thing More

by arecedu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent your way!!!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

Aug 16, 2021 -

arecedu responded

I very much appreciate your letter, so thank you and I am looking forward to continue our business relationship.

August 15, 2021

Everything went smoothly from beginning to end-didn’t have to wait. Everyone very courteous & helpful. When one rep busy another assisted me & answere all concerns I might have. More

by fkap5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christie
Aug 16, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 13, 2021

Came in without an appointment because the transmission on my Suburban was running very hot. They were able to take the car right away. During the day, Brandon, our Service Rep kept me informed of the reas More

by lgordon98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 13, 2021

Matt was amazing! He took great care of me and did a great job. Will continue to bring my car to service. The team are great! More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Henry, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 13, 2021

Matt was very professional and understanding. Very happy ! Took a few tries but we figured out how to get Apple play to hook up to 2020 Corvette! More

by MONSTERZ06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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