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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews
Call Service Center (954) 597-5902

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 31, 2021

Easy to make appointment - friendly people - who do the work that is needed on time More

by MSTANGO518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Made an appointment and when we showed up...no appointment. Had to reschedule another day. More

by JOJUDC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry that your appointment was not confirmed and you had to make another one! Again, we apologize for any inconvenience this has caused you!

October 31, 2021

Brandon is the Man! Great Service. In and out and very happy. I am pleased with the service More

by SSTEVEBASEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Disappointed air wasn't put in my tires. They were low on air after service. More

by DEBHRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had good experience with our team!! Sorry about the air in your tires! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Great service! The service rep was very courteous and caring. I will definitely continue to take my truck there! More

by richardyepez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 29, 2021

They took longer than estimated by weeks and returned it with something new broken (seat belt did not work). It took long than they estimated and have zero loner cars or partnerships with rental companies. More

by DadDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry for the inconvenience this has caused you!

October 29, 2021

The costumer service is great and they go above and Beyond to help their clients with the best service! More

by Alessandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon schoppert
Report | Print
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Alessandro, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 27, 2021

Excellent customer service This is my second time with my second car in the last month and both times the customer service has been excellent More

by William Kleeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello William, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 26, 2021

This dealer ship they don’t take care customer specialty black peoples they don’t know how to give customers service and they don’t know how to talk to customer More

by FSTNFENELUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry you feel this way!! We treat every customer with the same respect as each other. Do you want a phone call from one of our manager? We would be more than glad to call and speak with you!!

Oct 27, 2021 -

FSTNFENELUS responded

Yes

Oct 27, 2021 -

FSTNFENELUS responded

Yes

October 24, 2021

Excellent service & customer service, Matthew (Matt) Service Writer a credit to your dealerships management. Would recommend this dealership from sales to service, a pleasure. More

by ROLYREY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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