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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 22, 2022

Honestly, Brandon has been my best advisor since I’ve been going to this dealership. Energetic, courtesy and extremely professional. More

by THESAINTROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.

May 22, 2022

Chris Potter is the absolute best here! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! More

by HERNANDEZKATYA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.

May 22, 2022

I would like to say that Matthew Gonsales has been exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year More

by JCEchavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 22, 2022

I took my truck in for factory recall they found others then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few d More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (954) 960-6544 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 21, 2022

When I arrived for my service appointment I was taken in immediately. My vehicle was serviced while I waited and washed. I was back on my way in 1hr and 15 minutes. More

by DOCMSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2022

Brandon, my service advisor was awesome. Quick appointment the following day work completed as requested in the time that he said. More

by FLAORTHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brabdon
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 21, 2022

Very attentive to my needs car was ready ahead of time perfect service price was right What More

by seagold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 21, 2022

The bad started when we dropped the vehicle off. Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entran More

by PJA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 960-6544 so we can work towards a resolution.

May 20, 2022

thanks for the great service keep up the good work great job thank you for your service More

by COWBOY3051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 20, 2022

Very kind staff and knowledgeable with the corvette platform. Will not hesitate to bring my car back to them. More

by GREELEYJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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