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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews
Call Service Center (954) 597-5902

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 13, 2022

Our issue was handled professionally and the gentleman who took care is us was very polite More

by Parj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory, but glad things worked out!

Feb 14, 2022 -

Parj13 responded

The experience was fine. We were treated efficiently. Just thought $160 was a little high to ;it in a new headlight.

February 13, 2022

This dealership is committed to great customer service. I am always taken care of by Brandon when I take my Silverado in for service and he is awesome! Thank You. More

by KEVINBARKER1986
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Kevin, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 11, 2022

Shawn is the best. I like dealing with him. Great person for your dealership. Thanks Shawn for all your help. Mary H More

by maryh7521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 11, 2022

This experience was great the communication with with Frank my service representative was spectacular and the work was done in a timely professional manner. More

by RULE8179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 11, 2022

The staff here at this location treated me with kindess and respect and they took care of my issue I will gladly return there again More

by Annettelove64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank benvnuto
Report | Print
Feb 11, 2022 -

Annettelove64 responded

Thanks for making my daughter day easier I really appreciate you guys your the best 😘

February 10, 2022

My service advisor Brandon took care of my C5 vette as if it were his own and provided outstanding customer service. This is where I bring my Tahoe for service as well and only thumbs up. More

by ALL3RJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 10, 2022

This is The best dealership ever! good service, employees friendly and attentive! Super recommend this place! More

by DAYANARODRIGUES_PSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dayana, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 10, 2022

The service advisor was nice and professional. However, the timing for the entire transaction was horrible. What is the purpose of obtaining an appointment if your time is going to be completely ignored. I More

by jurodme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Benvenuto
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 10, 2022

Mr. Brandon has been a great service advisor with my car problem, excellent communication and treatment of the staff. More

by Marcelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Marcelo, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you ve ry much for taking the time out of your day to review us on DealerRater!

February 10, 2022

service was okay the only thing that was not good was the delay on the appointment More

by luciconnection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team!! Sorry about the delay, we WILL work on that!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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