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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews
Call Service Center (954) 597-5902

853 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
April 03, 2022

Very easy to work with. On time as stated. Chris was outstanding to deal with. More

by Dozer1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 03, 2022

Timely service with no compromise on quality. With that final car wash, we have the 4 wheels as good as new! More

by RASA2230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Dworkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
Other Employees : Erman Ayhan, Ahmed Fares, RODRIGO CARDOSO
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

Best dealer ever in and out on a flash very profesional staff and prompt than you guys. JH. More

by JOSUEHERNANEZGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

Service writer was very good . happy wit the service I received.Only thing negative was the time it took. More

by BIGFOOT845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

It was great and very experienced with the car and service is great and my service writer blender is great are I would recommend the dealer ship More

by Starrbruce 04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

Recall took forever- 3 hour service wait- 2nd service need window repaired - part still not here 3 weeks was told one week and no call or email for an update More

by ERICADFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Shawn Biskup a call at 954-247-5286 to let him know you are unsatisfied. Also you could call the parts department at 954-247-5000 ext. 5109 and ask. Just give them your vin number and they will check...ok?

April 01, 2022

My car is still hesitating to start after being at the shop all day yesterday to get fixed More

by Reesecup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Brandon a call at 954-247-5000 ext. 5086 to let him know you are unsatisfied.

Jul 14, 2022 -

Reesecup responded

It's now July and the problem is still not fixed every time me are my husband take my car in to be diagnosed its a different issue.

April 01, 2022

It took a little extra time because they were missing a part. It added an additional 30 minutes but the wait wasn’t bad. More

by IMANIWA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry you had a longer wait for the part!

April 01, 2022

Chris in the service department was professional and helpful. Got my car back to me in a timely manner and even went as far to look up quotes for tires in anticipation of my next service visit. More

by DEVON_GHEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 01, 2022

Chris the person who helped me was great. He explained all the steps and all the work done in my vehicle. Very professional! More

by rickpontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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