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Lou Bachrodt Chevrolet - Service Center
Coconut Creek, FL
900 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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900 Reviews of Lou Bachrodt Chevrolet - Service Center
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April 24, 2025
Excellent customer service Matt was incredible I came in on the wrong date and instead of sending me away he said that since I was already here he would find me a spot and he did I was out in less than an on the wrong date and instead of sending me away he said that since I was already here he would find me a spot and he did I was out in less than an hour thank you Matt More
by ALBERTARIZA7
Verified CustomerEmployees Worked With
April 21, 2025
Thank you for taking care of me and my car. I will continue to come back I will continue to come back More
by NO-BIGGIE
April 19, 2025
Wasn’t happy with how my recent visit went I bring in my car for a recall service and I really don’t know what they have done but my car isn’t the same… first thing the service Manager told me that my car w car for a recall service and I really don’t know what they have done but my car isn’t the same… first thing the service Manager told me that my car would have been ready in 5 or 6 hrs and they were going to call me when it’s ready, 24hrs later I had to call to find out if it was ready and I could say a lot more but I don’t if it’ll be worth it More
by SHADROYJODENE
Employees Worked With
April 15, 2025
very fast and easy ,I drove from Miami to do services there .only thing needed is a better carwash . there .only thing needed is a better carwash . More
by GLIMA7171
Employees Worked With
April 14, 2025
they know there work an there all nice an treat u the way u would want to be u would want to be More
by RSW212001
Employees Worked With
April 13, 2025
We've been taking our cars to Bachrodt for many, many years and no matter what the problem we come in with, we always leave knowing that it's been correctly diagnosed and repaired. Matt has been our serv years and no matter what the problem we come in with, we always leave knowing that it's been correctly diagnosed and repaired. Matt has been our service writer the last few years and he does an excellent job of keeping us informed regarding timing and price when we need a repair. All around, an easy experience! More
by debbie.hughes
Employees Worked With
April 13, 2025
I brought my car in on a Monday as my starter was giving me issues and I could not reliably start the vehicle. I spoke to a Brandon there and was told that the part would be in Tuesday after he apologized f me issues and I could not reliably start the vehicle. I spoke to a Brandon there and was told that the part would be in Tuesday after he apologized for not having it already (I scheduled the appointment in advance, he knows my car, he knows what starter would be needed, never bothered to look into it when I scheduled with him and never bothered to order the part). He also mentioned that the job would take about 2-2 1/2 hours. Since I could not start the car, I asked him if I should keep the car with them so that it can be serviced right away as I work and I needed it to get back to work that week. He said yes, never offered a rental service, and took the car. Fast forward to WEDNESDAY, I called because I hadn't heard anything back at all and he informed me that the shipping was late and it was "still on the truck". I said okay text me or call me when you know more or it is done, as it was made to seem like it would be done Wednesday. Thursday came and went with nothing, so I called Friday and was told that he was NOT there and that I could do nothing but leave him a message. I left a message expecting a call back from anyone that day, but none came. I called again on Saturday, was told there is a "skeleton crew" and I would not be able to get any update on my vehicle. At this point, I am worrying if you guys have completely forgotten about me or worse, my car is gone. I had to call AGAIN on Monday after taking off multiple days of work and missing out on hundreds of dollars to keep my family fed, only to be told "Oh sorry I was sick" and charged full price on everything. I have paid top dollar, a complete and utter rip off, on your service labor costs expecting professional service. Instead, I got absolutely garbage service, missed work, and nothing was done to make it right. I will absolutely never return. O stars out of 5 if possible. More
by DREWBAEZA17
Employees Worked With
April 13, 2025
Brandon went above and beyond to get my vehicle repaired. He kept me updated the whole way. It was a pleasure working with him. I highly recommend him. He kept me updated the whole way. It was a pleasure working with him. I highly recommend him. More
by Keith Brunner
Employees Worked With
April 12, 2025
Overall experience was great doing my visit for an oil change. I was able to complete my errands while waiting on service. change. I was able to complete my errands while waiting on service. More
by CHIANTIFIELDS
Employees Worked With
April 11, 2025
Service is great . In and out and timing is fantastic . Brandon is the best . Yhanks In and out and timing is fantastic . Brandon is the best . Yhanks More
by OOBKSHT
Employees Worked With
