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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 19, 2022

I have been a customer for over 30 years and have been very happy with the service. More

by MSLINDA316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Apr 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

WOW 30 years!!!!!! Thank you for your business and your loyalty!!! We appreciate you and thank you for taking the time to post this great review on DealerRater!!!!

April 18, 2022

Frank was my service help and he was extremely professional and courteous will call and ask for him again More

by mamasiggz53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 19, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 17, 2022

Everything about my experience with your service was great. Easy to make an appointment, friendly and knowledgeable staff and fast service. More

by victorlabruna317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Victor, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 17, 2022

Matt gave me great service as always. He takes care of all my vehicle needs. More

by GARFIELDSMITH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 17, 2022

Service was fast and completed with ease! Great friendly staff that kept my money in mind while taking through maintenance options. Well done! More

by Kennedysdad13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Kennedy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 16, 2022

Service manager Eddy and Service writer Sam Mercado are always willing to go above and beyond to help a customer.I appreciate all they do for me. More

by CINDYCHIN1
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cindy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Eddy and Sam, we are very happy they are both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 16, 2022

Chris Potter was excellent and arranged everything for me so that I could drop off my vehicle and get going. No complaints. Donnie (hope I spelled that correctly) who worked on the car completed everything More

by clos-f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie (Service) 5 stars, Chris Potter
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 16, 2022

Making your reservation online is difficult for the service riders to see your service request. Took them a while to figure it out and no I did not make it for the pompano LOU BACHRODT CHEVY. More

by TEDM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank benvenuto
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ted, We are sorry your experience with our on line service reservation was not good. We are working hard to improve this! We appreciate your business and thank you for reviewing us on DealerRater!!

April 16, 2022

Nice place to get serviced in and out every time would always come back for sure More

by ANGELFROMHEAVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 15, 2022

The service was done properly but the lack of communication by my service advisor was unprofessional. My car was there for three days and I struggled to get hold of my advisor to get an update. More

by mototronic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory, especially from a loyal 7 years plus customer as yourself!!! When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 2:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

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