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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews
Call Service Center (954) 597-5902

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 24, 2022

Brandon Schoppert was professional and knowledgeable regarding my service issues. I would recommend him and request him going forward. More

by MARIAVBARRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Apr 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Maria, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 24, 2022

As always, the customer service and care of my vehicle is great!!! The service advisor makes a point of going over any issues they may have found during my visit and ensure when I leave, I’m taken care of More

by tru.roundtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 24, 2022

Was not happy that person who drove my corvette grinder gears two times when moving car into garage area. I was told when I purchased my Bette first two oil changes would be no charge. I was charged for se More

by PLAELECTRICINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
Report | Print
Apr 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give us a call, and we can verify the Bachrodt Care Services. We did speak with the porters and we are sorry they neglected to put the plastic on your seats, or the paper on yourcarpet. We will work harder to do better.

April 23, 2022

Thank you very much everything went very smoothly and they took care of everything I needed to I will be back for them to fix one more thing they had to order really appreciate it thank you More

by TDOHERTY63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Stephen Christie
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 23, 2022

Chris provides a top notch customer experience. While it was only for a 5K service, it was quick and efficient. More

by m_filla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 22, 2022

I’ve been a customer of Lou Bachrodt Chevrolet for more than 20 years any issue I’ve had was Taken care of with professional courtesy ! More

by gercot
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and DealerRater! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

April 22, 2022

Excellent Service - Chris Potter always takes amazing care of us and our car, excellent customer service More

by LIZMETOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 22, 2022

The staff was excellent, they kept me informed throughout the service. Great customer service from Matthew Gonsalves. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cheryl, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 20, 2022

Work was done within the time frame promised. Sam was not overly friendly, but he did work hard to address all issues. More

by Morngstr25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with Sam, we are very happy he is on our team!! Sorry about the time frame! We are working on that! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 20, 2022

The staff is really friendly and professional. They give you all options, thanks so much. More

by oMrs Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Apr 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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